Swiss Lux 10-inch California King-size European-style Memory Foam Mattress

Bought this mattress after reading the positive reviews, but these reviews couldn't be more wrong! My husband has suffered from lower back pain for years but I have never experience back pain UNTIL I slept on this mattress. We have owned it for a few months and because of the $$$ spent on the mattress I was trying to convince myself that I just needed to give it a little more time. I decided to review today when my husband woke up and said his back didn't hurt today-this is because he feel asleep on the couch. This is the 1st time in months that he hasn't woke up complaining about being completely stiff since purchasing this mattress. If you don't have back pain don't buy this mattress because it will give you back pain and if you have back pain don't buy this mattress because it will make it worse!

• How did the color on site compare with the actual product? Color was fine
• Please tell us about the quality of the product. Poor quality
• How accurate was the on site description of the product? inaccurate

We ordered this mattress and followed the instructions and let it air out but there was about a 3 inch dip in the center and the mattress did not fully cover my california king box springs. it's about 3 inches to narrow. Any way we tried sleeping on it on the box spring but that dip allowed us to be able to feel the box spring underneath it. So our only choice was to put it on top of our old mattress just to be able to sleep. We have tried for several weeks now to get Swiss Lux to make this right but all we have gotten so far is a run around and told we are useing a inproper foundation. At this point all I can assume is that this company will not replace a defective product and any real cooperation can not be expected. I was really hoping that they would do the right thing but so far that has not been the case. If something changes I will follow up and let you all know what the final outcome is but at this point I would stay away from Swiss Lux.

As mentioned by others, it's VERY firm. I plan on getting a memory foam mattress cover that's softer to try and help balance it out. One thing to note is that the mattress is not made from one solid piece of memory foam but rather a thick base of rigid, normal foam with a thinner layer of memory foam on top. It's not a bad thing per se, but a 100 percent memory foam mattress would probably be more comfortable and offer better support. Another thing is the smell. The 'new foam' smell that people keep mentioning can accurately be described as what a mildew infestation smells like and it's quite overpowering. Forget about the smell dissipating in 24-48 hours like the literature states. I've had my mattress for a few weeks now and the my room still smells like a water-damaged bookstore. All in all, I'm happy with my purchase but it isn't the super-perfect, buy-of-the-year, rainbows and unicorns deal that many reviewers made it out to be. In other words, it's a good buy but shouldn't be a penny more. Your mileage may vary

This is a $3,000 mattress selling for $499. I can't believe what a great deal this is. It was shipped quickly, delivered to my front door, and I had it set up with a frame in less than 30 minutes. It is super comfortable, and I have never slept better. I would absolutely recommend this mattress to anyone in the market for a memory foam bed.