The packaging wasn't too great. When the item arrived I was missing 6 of the bolts needed for assembly and the finished front of one shelf was a bit damaged. To be fair though, I phoned the company as their paper says to do (we stand behind our product 100%...and they do!). A person answered, asked which part #'s were damaged/missing and had them shipped out via UPS right away. I received the replacement parts within a few days and finished assembling it. Assembly wasn't too bad, but you may want a second person to help out (I did it alone, I'm 35). It looks very nice once assembled. I installed a pot rack above it and it really made my kitchen look good. You have to oil the wood occasionaly (I have to order some of the oil) to help seal/preserve/harden it. If you don't have the $4-5000 a super nice island will cost you, then this is definitly the way to go. Looks rich/classy once assembled and is quite heavy (about 160lbs or so I think). I'd buy one again.