This product seems rather cheaply built but worse than that is the horrible instructions clearly written in chinese and then translated online. The pictures are terrible and don't even show this faucet in it or anything close to it. Stay far far away from Sumerain products. Zero customer support...unless you speak chinese of course.
It is a neat faucet. My plumber was not happy with my purchase, my husband had to re work it but it looks great. What I found is that the minerals have ruined the glass, I wish some one could tell me how to get the deposits off the glass. We put it in 2 years ago and everyone loves it!
This is a beautiful waterfall faucet. Am waiting for my second one to arrive. Whoever shipped the first one put the heavy brass hardware in the same box with the glass part, didn't wrap it properly and of course the glass was shattered upon delivery. Overstock customer service was great, I just hope the replacement is packed more thoughtfully and carefully. Can't wait to install it!
i loved it till i installed it, the glass is mostly the problem, fancy but glass is design wrong, water spills on the sides when we closed water, its not really well mounted with one screw?
- How did the color on site compare with the actual product? nice
- Please tell us about the quality of the product. ok
- How accurate was the on site description of the product? like the pics