I received my lamp in three days. When I attempted to install it, a part did not fit properly and I had to call the customer service number provided. A new lamp was sent. However, I had to use the glass globe from the first lamp because the globe in the replacement box did not fit on the fixture in its box. After 10 days, I installed my lamp and I am very pleased with it. I recommend that if someone else gets this lamp and experiences a like issue, do not return the first box when the second arrives, as directed by customer service!