The item came via ground delivery and the boxes were in good shape. Instructions were included, however, the box was missing 4 nuts. Had to make a trip to hardware store. They are "special" nuts so I had to get bolts too. Well, then I discovered 8 of the bolts included were too short. I had to go back to hardware store and get 8 bolts. I sprung for the higher quality hardware and it made a huge difference. The item is very light-weight & slightly flimsy- not to mention very low to the ground (so I guess if it breaks I won't fall far!) Oh, and the holes lined up & it looks pretty good once put together. Hands down, no question: this is not a super high-quality item. Really, for the price it is what it is & I made it work. No harm no foul.
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. Very light-weight, missing 4 nuts and wrong bolts included
- How accurate was the on site description of the product? Accurate- looks identical
Shipping was rather quick! This came in two boxes, one long one for the sides and a smaller one for the slats. I want to disclose some info so that it will help others with some issues that were revealed in the other reviews..... It was mentioned that this set doesn't come with instructions...and with reading that, I kept my fingers crossed that ours would arrive with instructions. We opened the boxes, laid all the pieces out and ........no instuctions. BUT as all the pieces lay there infront of us, it really is a no-brainer! 4 pieces for the bed, 2 stability bars for the middle, and then the slats and clips. It took us 30 minutes, with the longest part being installing the slats. Once we had a system down, it went fast! The slats are all bowed. (They are not warped) Put the bow side up and make sure you put the slats completely in the clips and make sure you pop each clip into their holes until you hear it 'click'. It comes with an Allen wrench and a little wrench. I hope this helps!!!! We are really enjoying this bed! It put our mattress at the perfect firmness, and it doesn't creek or make noises when someone turns over! Great bed for the price! I highly recommend this!!!!
- How did the color on site compare with the actual product? fit description
- Please tell us about the quality of the product. one corner was bent, (looks like it happened during shipping) but we just put that corner up against the wall.
- How accurate was the on site description of the product? very accurate
Bought this for my teenage son, and wanted a bed he couldn't put things under, as things tend to grow and multiply under there, lol. This bed works perfect for that. Shipped in a timely manner. Put it together in a couple hours with not much trouble. A couple of the screws needed a little extra persuasion, but it wasn't bad. Once together, it's very nice and he loves it with the memory foam mattress.
- How did the color on site compare with the actual product? exact
- Please tell us about the quality of the product. nice
- How accurate was the on site description of the product? right on
Beware of the Styrofoam packing in the box. It clings to everything in my house. I opened the package to find no assembly instructions. I called Overstock.com costumer service and they had no luck finding my instructions. I am still waiting for the manufacturing company to send me something....not pleased at all.