Product was great until I removed the cover for the first time so that I could wash it. The inner cube form is made up of a million little foam balls with a very thin material holding all of them in the cube shape. The material on mine was shredded (no idea why, assuming it was defective), so when I removed the cover, the little foam balls spilled out everywhere. Literally thousands. So they could not be returned to the cube. Product became useless - I had to throw the whole thing away.
I bought two of these poufs to go on my outdoor balcony. I use them primarily as foot rests (I don't know what my feet did before these) but they are firm enough to sit on when extra seating is needed. I would definitely recommend and I would definitely buy again.