we wanted a small kitchen area table and chair set - this is the best price and value we found even after shopping the local furniture stores. It really is well made and will hold even a 200+ person comfortably. there were no nicks or damage to anything - everything was well packed. we were pleasantly surprised. with two people it took a little more than an hour to put it together.
My 1st surprise was that that this product is real wood. Be prepared because the box is almost 100 lbs. Table was easy to build. The chairs a little more complicated. I would advise building the 1st one completely. Then build the last 3 assembly line style. Build backs1st, then fronts, attach, then add seats. You should save time. The only reason I did not give this a 5 was some of the parts were scraped up (Probably from shipping)
I am very impressd with the quality to value of this set. Very happy customer. Perfect for my breakfast nook. The chairs were a challenge to put together but once you pass assembling one the other chairs become easier. They are sturdy and so far holding up nicely. The table cleans up easily and has even stood up to a couple of poker games. Thanks "O", you did it again.
This dining set fits perfectly in my dining room. It matches the furniture and walls perfectly and is just the right size. The chairs were a bit tedious to put together(about an hour on the first and 45 min on the rest). Best advice , be patient and take your time, you will be rewarded. It has a very rich elegant look to it. I am very satisfied.
We just bought this dining set for our apartment dining room (which is fairly small), and it looks great!! It came very well packaged and shipped very quickly. In my opinion, the color of the chair seats is a little darker than they appear in the picture, which we liked even better. The table was very easy to put together, the chairs were a little more difficult. The first one takes forever, then the rest go a lot more quickly. Our one complaint is that a couple of the screws for the chairs were bent which made it difficult to use them, so have a few back-ups. We are definitely novices at furniture assembly, but it ended up being fairly easy. Overall, we LOVE this table!!!!
What you pay for is what you get. For the price, I feel it's a good quality. It's not a set you want to have the extended family over for Thanksgiving dinner, or even your every day breakfast, lunch and dinner and expect it to last 15 years. I use it more for decoration and the occasional get together and so far its suitable. The table is large enough to fit only four plates with no extra room to set dishes, gravies, centerpiece, etc. The chairs were a bit difficult to put together, but once you got through one, the rest were a breeze. The manufacturer forgot to include additional long screws and Overstock customer service did a commendable job of obtaining additional screws at no cost for me in a timely manner.
As a craftsman, FOLLOW DIRECTIONS!!! The reason many people are probably experiencing broken chairs is because they simply aren't following directions. Don't replace the long screws with the short screws, tighten all of the screws after step 7 (actually tighten them until they don't turn anymore), put some elbow grease into it.
Product looks as good as it does in the photos but it is a nightmare to put together. It is very poor quality. The pieces don't line up perfectly and the screw holes are off just enough to make it difficult. Some of my washers were sqaure or half circles. Some wood dowels were too big to fit in the holes and some were literally shards of wood. Some of my slats did not even have the right holes! Table top does not lay flat on the legs and pieces are a bit off - but you can only tell if you look closely.
I have put together MANY pieces of furniture and let's just say this is worse than ***.
Unless you are looking for a puzzle/challenging project DO NOT PURCHASE.
I like the Stratton set is it wood? and what is your change policy
if it is delivered and I am not satisfied? How much is it with
tax and delivery also?tappa on Feb 14, 2014Please enter a valid question.Answer This Question
Hello tappa, this is made from rubber wood. You would need to pay the return shipping if you decide not to keep this. This is 108 pounds. Shipping amount would depend on where you live. Have a great day! overstockcustomercare1 on Feb 14, 2014
Hello cmat9313, I'm sorry I could not find that we have these chairs available for individual sale. Have a great day! overstockcustomercare1 on Jan 31, 2014
The assembly instructions for the chairs are missing a page.
Is there a way I could get a them.derwin12 on Jan 28, 2014Please enter a valid question.Answer This Question
Thank you for contacting us derwin12. You will be contacted by Customer Care. Please let us know if you have any further questions.overstockcustomercare1 on Jan 31, 2014
I want this table but need 6 chairs. Is there a plan in place to offer that in the near future or will this always be just a 5 piece set?kmgates11 on Nov 3, 2013Please enter a valid question.Answer This Question
I'm sorry we do not have that available. That would be a big help if they did have that available.
Have a great day! overstockcustomercare1 on Nov 5, 2013
How easy are the seat cushions to clean? I am concerned about stains due to young children.tam013 on Jul 16, 2013Please enter a valid question.Answer This Question
Hi tam013, we were able to verify this information with our support team. Do not use any cleaning chemical’s to clean the chairs and the micro suede seats cushions neither. I do advise to clean the micro suede cushions with a damp wet cloth (wet with water.) Thank for shopping with us. overstockcustomercare1 on Jul 18, 2013
Haven't attempted to clean but I will say the chairs are pretty flimsy so I wouldn't recommend this table to a home with children.genevieve1655 on Jan 14, 2014
About how much does the shipping container weigh? And does it come in multiple boxes or all in one?eliles on Jul 15, 2013Please enter a valid question.Answer This Question
Hi eliles, this item is shipped in one box which weighs 108 pounds at the time of shipping. Thanks for shopping with us. overstockcustomercare1 on Jul 17, 2013
Its quite heavy. Two people need to carry them. It comes in one box:)nizziumc on Jan 23, 2014
We had assembly instructions and it came together perfectly,buckjanis on Jul 16, 2013
Hello nightstand123, you will receive an email from our Customer Care department with the requested PDF. Thank you for shopping with us, and have a great day! overstockcustomercare1 on Jul 16, 2013
Do you sell or does the manufacturer sell replacement lag bolt / hex nut, etc...basically do you sell the assembly pieces. If not, do you have the contact info for the manufacturer. Also, do you have copies of the instructions so perhaps I can see the piece I'm talking about...thanks!cdham on Jun 16, 2013Please enter a valid question.Answer This Question
Hello cdham, We will have someone from our Customer Service department contact you regarding your question. Thank you for shopping with us.overstockcustomercare1 on Jun 17, 2013
Thank you for your question. Unfortunately, we will not be able to assemble the dining set.overstockcustomercare1 on Mar 3, 2013
Yes, you have to assemble it. It takes quite a while to assemble too.shai2012 on Apr 3, 2013
I barely used this dining set for 2 weeks and one of the chairs broke down. Even other chairs are squeaking. I would like to return the product and get a refund.
Please advise.rakeshkumar on Feb 26, 2013Please enter a valid question.Answer This Question
I just returned mine. One of the chairs back legs broke into when I sat in it for the first time.daileyapple on Apr 1, 2013
What van I do to the foam on the chairs? I accidentally ruined the seats on two of my friend's chairs and I want to replace them. I urgently need information about thisbamenda on Feb 13, 2013Please enter a valid question.Answer This Question
How heavy and large is the box when it arrives? I have a weight fickle elevator but live on the 18th floor! Thanks.bananapop on Feb 1, 2013Please enter a valid question.Answer This Question
Thank you for your interest. The box dimensions are: Height: 8 Width: 31 Length: 49. The shipping weight is approximately 108 pounds. The item ships in one box. Please feel free to contact us again with any further questions.
overstockcustomercare1 on Feb 4, 2013
I see from the response in August that we can purchase additional chairs at $42/per chair. Can you provide a link to those extra chairs so I may purchase it?meliss1056 on Oct 11, 2012Please enter a valid question.Answer This Question
We apologize for the inconvenience. We had them in stock at that time but no longer carry additional chairs.overstockcustomercare1 on Oct 11, 2012
We got the table. There were a couple of holes in the box and the instructions and hardware are gone. We like the table. Can we get a new get of hardware and instructions.
Thank you. on Sep 9, 2012Please enter a valid question.Answer This Question
I purchased this set and all was good except for one of the side rails for the chair. The plug for the screws hadn't been removed, so it can't be assembled. Need a replacement with all screw plugs removed and ready to be screwed in...then I also need 2 wood dowels for the new part as well.
Please advise... on Aug 30, 2012Please enter a valid question.Answer This Question
This forum is for questions and answers about the product for the public. Issues with your personal account/orders need to be addressed by customer service. I have requested they contact you to set up a parts request. You can reach them at 1-800-843-2446.overstockcustomercare1 on Aug 31, 2012
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Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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