When this item arrived, I was delighted with the luster of the copper and the sturdiness of all of this product's elements. However, the product description needs some fleshing out. I was unclear as to whether 4 attachment screws came with the unit or whether the chains were soldered to the base of the rack. I was told by customer service that they were-they weren't. I needed a wrench to open the S-hooks so they would go into the holes in the rack itself and then use it again to close up the connection. Nevertheless, now that it is up, it is the stunning focal point of my kitchen-beautiful and practical!
This pot rack is great. It is very sturdy and very easy to install. It comes almost fully assembled. We ordered the brushed nickel one and we were a bit worried because the picture looks a bit more like chrome, but it is brushed nickel. It does include 4 hooks to put in the ceiling and you can install it with 1, 2, or 4 hooks. We installed using all 4. The hooks are nice and long so I put all 4 in and then to level it I simply screwed 2 of the hooks in a bit further and then I was done. It really is a great product. I recently helped a friend install a pot rack that hung from steal cables and it took hours to get it level. I had this one level in about 2 minutes. The only part that was hard was hooking the S hooks into the pot rack itself. The trick is to get them in from the side then rotate them up, after to get one in its a snap. It only takes a moment to figure it out.
This pot rack is great, and priced well for the quality. I have an entire set of Cuisinart pots hanging on it, plus other items, so it holds a lot. Looks very classy and I've gotten lots of compliments on it. Only downside is that I have it hung so high that I can't store anything on top, like pot lids. But my kitchen is small and I have limited space - if you have a big kitchen with a place to hang it away from tall people's heads, then you'll have more room for storage on top.
- How did the color on site compare with the actual product? Good.
- Please tell us about the quality of the product. Great quality.
- How accurate was the on site description of the product? Very accurate.
It was VERY disappointing they don't send you enough length in chains so it was unreachable. After a couple of days we finally heard back from the manufacture and were able to "purchase" more chains so we can actually reach the pot rack. If I had to do it all over again I would have just purchased one at a local store so I didn't have to pay the extra money for extra links that should have just come with it. Purchasing extra chains at Lowe's or Home Depot is not an option if you want the colors to match.
We got this for the kitchen of our new house. It came and was everything I hoped it would be! The color is gorgeous, and it is very sturdy. There is only one small, and very glaring problem with this product -- there is no way to adjust the length of the hanging chains. The way it is built, you can't simply hang it from a different length, as the chains don't fit through the ceiling hook. We took care of the problem by going to Home Depot and buying 4 heavy-duty clasp hooks, which we connected to a shorter part of the chain, and then affixed to the ceiling hook. This took care of the problem perfectly, but if it wasn't for this rigging, I would definitely be bonking my head on this all the time!
- Did the color match the color displayed onsite? Yes.
- How is the quality of the product? Perfect.
- Did the description onsite accurately describe the product? Yes.
This is a nice item and a great, economical way to expand kitchen storage. The copper finish goes well with the original copper door handles and the cabinetry in my kitchen as well as a collection of old copper molds and cooking pieces. The copper would work well in a newer kitchen or an older one. Everyone who sees the rack compliments it and asks where I got it. It's the first potrack I've had and I am very pleased. I find it very useful.
I did not receive what I ordered. I ordered BRONZE and received BLACK I rated everything poor only because I did not receive what was ordered. It was a gift and delivered to my recipient and when I saw it I was not happy that what I had order was not delivered. The Black one was very good but however it was not what I had ordered.