This product performed wonderfully and allowed us to keep the existing white carpets in the house we bought. We were amazed at the stains it was able to get out. We liked it so much we bought one for our vacation rental house to use there. The only recommendation I would make is to use very little (if any) soap since the soap can get trapped in the fibers and then attract stains. It is not a use and put away gadget though-- after using you'll need to get all the fibers and hair out of the brushes.
How did the color on site compare with the actual product? N/A
Please tell us about the quality of the product. Great
How accurate was the on site description of the product? Accurate
I've had a Hoover SteamVac deep cleaner for years and, yes it is very dependable. But there is no steam. None. There is no heating of anything. What the booklet will not spell out, but you'll find it on You Tube videos, is that there is some kind of exhaust/hot air blown out the side of the machine which is supposed to help dry your carpet. Really? It does a good job - I just never understood how they got away with calling it a SteamVac.
I owned one already. But lent it out and it came back with a broken part. So I bought another one just for my use. Have not used the new one yet. I will lend out the older one. I bought another brand, didn't work as well. So took it back. This brand ( XXXXXX ) is truly the best for me.
I wish the flat surface floor cleaner tool had been included. I bought the Hoover because my old one, that was the same make, broke after 7 years. I just used my new one this weekend and love it as much as the old one. However I still haven't figured out how to use the steps attachment. Had that problem with the old one too.
One of the handles to the dirty water reservoir snapped off the first time I pulled it outwards. Then the lid that covers the plug-in for the hose popped off the first time I opened it. Finally, and the last straw, none of the brushes that spin to clean the carpet turn and one of the brushes fell out of it's spot. Having to take it to a service center and I've only 'tried' to use the machine once. It was inexpensive but a wasted ****!!!!
Hello burienwa1, the SteamVac Deep Cleaner with Clean Surge uses one gallon on water. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Mar 10, 2014
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