You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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My fireplace arrived quickly, and in excellent condition. It only took me about 5 minutes to hang, and looks absolutely gorgeous in our living room. I am so glad I spent the extra $$$ for this particular fireplace because it was well worth it. Trust me you will not be disappointed!
Really nice. Candice Olsen used it once so I got it for my formal living room. very nice but when lit, ithe flames don't really look as full as it does on the picture or on TV. I agree that it should come with started cans.
This fireplace is very well made, with heavy guage steel. The mounting holes are conveniently seperated at 16" on center... just what wall studs are, and comes with a level! . It arrived quickly, well packaged and padded, no scratches, dents, dings. Looks great, adding a contemporary feel to my bedroom wall. Does NOTt look cheap.
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