This fireplace is so nice and for the most part, of such great quality that it actually deserves a five star rating. I did have to downgrade the rating though because there were problems with the mountings on the back of the fireplace. One was broken off completely and the other was mounted with the large hole at the top rather than at the bottom. This presented somewhat of a problem particularly because we were unable to weld the broken mounting because it was stainless steel (even with the proper flux). We did manage to find a solution for attaching the bracket by drilling a hole and screwing the mounting on. As for the upside down bracket, we compensated for the difference in height from the properly placed brackets when hanging it and by luck managed to get it hanging straight. Had we not had these problems though, installation would have been a snap. As for the product itself, it is outstanding and I would highly recommend it to anyone looking for this type of product and there is no question the value can't be beat. For those considering ordering from Canada, don't hesitate, mine arrived within about 10 days and was very well packed for shipping (my husband believes that bracket issues were factory problems and not related to the shipping itself).