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This fireplace is so nice and for the most part, of such great quality that it actually deserves a five star rating. I did have to downgrade the rating though because there were problems with the mountings on the back of the fireplace. One was broken off completely and the other was mounted with the large hole at the top rather than at the bottom. This presented somewhat of a problem particularly because we were unable to weld the broken mounting because it was stainless steel (even with the proper flux). We did manage to find a solution for attaching the bracket by drilling a hole and screwing the mounting on. As for the upside down bracket, we compensated for the difference in height from the properly placed brackets when hanging it and by luck managed to get it hanging straight. Had we not had these problems though, installation would have been a snap. As for the product itself, it is outstanding and I would highly recommend it to anyone looking for this type of product and there is no question the value can't be beat. For those considering ordering from Canada, don't hesitate, mine arrived within about 10 days and was very well packed for shipping (my husband believes that bracket issues were factory problems and not related to the shipping itself).
I have been watching this product for years on several other sites that sell Gel Fuel Fireplaces. I have done all of the research for you!!! I ordered this product from O on 11-16-11 ( for Thanksgiving) and it I received it on 11-22-11 just in time. At that time, I could not find it anywhere cheaper. O included free delivery, I doubt you will find it anywhere cheaper. I wanted this for my living room, it's the coolest room in the house and because I have leather furniture ...it gets too cool to sit on comfortably during the winter months. My husband thought it to be a waste of money…..more on that in this review…. I've never used O before and only started shopping here due to this purchase. This fireplace is basically a gorgeous, very chic, very modern, stainless steel box with some installation on the back and it houses 3 sterno cans. The sterno cans ( Gel Fuel) are the same cans that would normally be used by caterers to keep the aluminum pans with food warm. There are no vents on/in the box. It’s very lightweight. it gets hot! The lower to the floor you mount it the better, I used it above the sofa table so it looks like the sofa table it the mantle. It's a box with 3 holes for 3 cans of gel fuel. That’s it. It gives off some smell but nothing horrible and I get headaches from smells all time which was a big concern but I have not had any issues. I have received so many compliments, and so many people are not aware that this way of a fireplace is eco friendly, convenient and a non-permanent way to havet a fireplace feel and some warmth. You can take it with you to your next house or apartment. It just sits on 2 screws in the wall. Gel Fuel: buy it at ' we love your home dot com'. Get the real stuff by Sunjel. It’s supposed to be the best brand. I read sooo many reviews and found that website nfo from another Reviewer on another site. They have free shipping and yes, I placed my gel fuel order the same day I ordered the fireplace from O. I didn’t’ think it was going to make it in time for the holiday but it did! The cans are 130z each and last for almost exactly 3 hours, each can gives off 3k btu. Longer than a log fire ( our friends have a regular fireplace and I timed how long the logs burned for a small fire). No one really advertises the warmth it gives off. It’s basically more for the look but I wanted warmth. So fyi-this fireplace totals 12k btu. For me that was important but no one really pushes the warmth. It’s kind of a bonus. Lastly, my husband loved the look and warmth it gave off so much, I’ve since ordered another gel fireplace off this site: Tate Stainless Steel/ Glass Wall-mount Fireplace on 12-11-11 for our 2nd floor bedroom and I today I am going to order the Wyatt Portable Gel Fireplace for our basement. P.S. do not use any paper products to wipe it. No paper towels!!!! I scratched mine a little...use cloth or 100% cotton. Your welcome.
When we opened this we were really excited. It looks amazing. The only thing negative is that it didn't come with anything to put the fuel in. We have to find some sort of stainless steel cups to actually hold the fuel. It does come with a little platform to put candles on (even these don't fit well) but in order to do what it looks like in the picture you will have to get something to put inside.
Based on all the rave reviews, I must got a lemon. I loved the fireplace the minute I saw it on Overstock. I was so excited to open the package when it arrived. As mentioned by others, the back edges of the fireplace are very sharp and I got a couple cuts. When I finally got the fireplace out of the box, I was dismayed to see that the four sides were either unfinished or poorly finished. On the right side, it appears to be a brushed finish. On the left side, it was mostly brushed finish with some polished finish. The bottom was unfinished. All of the welds on the top of the fireplace were visible. This would have been acceptable if the unit is meant to be recessed into the wall, but it's not. All four sides are visible when you hang it. There were also two scuff marks on the polished areas of the front face. I'm returning it. Again, based on all the great reviews that I read, I'm wondering if I just got a bad one. I really love the look of this fireplace and am considering order this again just to see if I have better luck with the next one. Especially now that I have a whole case of gel fuel that I ordered for this fireplace, I have to make use of it somehow.
I love my new fireplace overall!! But was a little disappointed because even though it came very well protected when I opened it up there was a few scatches on the stainless steel and a gouge in the black back piece I didn't want to go thru the hassle of sending it back so I'm living with it!
I am happy with the purchase and am glad I got it. The first one I received had bad scrapes on the front. Looked like a grinder hit it a few times so I had to return it. The return process was very quick and easy, though. The second one has a couple minor scratches, but I think I can live with them. Not really noticeable once hung. I didn't really want to return again even though it was fairly quick. I didn't want to take a chance that the next one be worse. (The site said they would ship the new one once the returned was received back to them, but they actually shipped within a day or two before they would've received it back.)
We got this to put up by our bathtub. It looks beautiful and is just what the space needed. I am glad I didn't put a real fireplace there -- this gives the effect for far less money! I haven't used the canisters sold here -- used some from a local garden center and they only lasted an hour! I am going to get some of the ones on here to see if they last longer. The candle option looks great as well!
The product is good. However I had to return due to a scratch on the front during shipping
This fireplace is stunning. I have it on the wall in what has become my favorite room of the house. This fireplace used with the fuel gel offers the room truly cozy with the sound of the real crackle coming from the gel fuel. My husband and sons don't want to leave the room! The fireplace actually gives off lots of heat in my small room. I looked around at other sites that offer this same fireplace and did not find it cheaper anywhere else especially considering the low shipping cost that Overstock offers. You can not go wrong with this choice. Thanks Overstock for offering fantastic service, quality products and great prices.
very happy with this product , however the gel cans for the fire seem to go fast
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