
This mattress is good quality, so no issues there. I can say that I bought this mattress first for my oldest daughter and then when I moved my 2nd daughter in the room, bought another twin from a different store, and they fight over the second one I bought because it is much more comfortable than this. This mattress is also oddly deep, and when I put the box spring with it, it actually covered the headboard, which is a substantially sized headboard from Pottery Barn, so that was frustrating to figure out. The other issue, which isn't a reflection on the product, and is mentioned in the description, is the length of time it takes to receive the product. From the time ordered to the time received, it took over a month. I said would not recommend because although there is nothing especially wrong with this purchase, I think its a lot of money to spend to feel like its only okay.
I needed a very well-constructed, supportive mattress to support an obese (340 lb!) person. He's very happy with it. I had to wait a couple of weeks for delivery, but that was stated up front when I placed the order. Delivery itself was excellent and they took away the old mattress. I'm hoping it will last a long time!
The bed arrived in timly manner, company with "white glove" delvery was impressive. We had a very positive experience, our daughter is enjoying the set very much.
Leaves our warehouse in 1-10 business days. *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii.
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This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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