You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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My daugther purchased two rockers for my new porch. I assembled only one and when I put in the last screw for the arm rest, the wood split in half. The rocker was not sturdy at all, finish was terrible, and overall not worth the money. Sending both back without even checking out the second rocker
I purchased four spindle rockers--did a lot of research and this was BY FAR the best value online I could find anywhere, especially with the cheap shipping price. I was able to put 3 of the 4 rockers together myself (ladies, do NOT be intimidated--very easy if you read the directions and have faith in your ability!) in about 20 minutes each, but BEWARE one of the 4 had holes incorrectly drilled in the rocker part so I ended up just tossing them and making it into a regular chair......I had seen this comment from others before ordering so took my chances. Even with the problem these chairs are a great deal (I ended up having to order pink because red was sold out a long time ago but as it turns out the pink is lovely and definitely worth the money).
The first time I sat in it it cracked in one of the seat supports. When I sat in it again it cracked even more leaving a rough edge that is almost broken completely through. I am a very petite person so weight is definitely not the issue. Also one of the back slats is too short and does not fit securely and thus is loose and sloppy shows where part of the slat is not painted. I am very disappointed. It would be beautiful if it was a quality piece of furniture.
The chair arrived two weeks ago with a dent in lower horizontal back support that I decided I could live with even though it's in the front and visible. My husband put the chair together, placed in on the porch and I sat on it for a few minutes. I stood up and a piece came out of one of the slats on the front of the seat. "I can hide that with paint," I thought. Still no problem. Two days ago on a lovely Satuday I decided to take a break from housework and go sit on my new chair. I looked at it and noticed that the paint is flaking off the entire chair--and I do mean ENTIRE! I've notified Overstock about a return, I definitely don't want a replacement.
These are adorable but when we put them together...1 of the legs was split. overstock is sending out a new piece but they're glued..So I don't know hiow this is going to turn out.
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