We recieved this a few days ago. It shipped in two large flat boxes. One of the poles was bent up in the corner, but we are going to hammer it out. The only negative is that their were no instruction manuals for how to put the bed together. I looked in both boxes and made sure it was not taped to the outside of the boxes either. As far as aesthetics, it looks like the photo and is a darker blackish brown color.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. Good Quality
- How accurate was the on site description of the product? Very accurate
I was SUPER skeptical about ordering such a large piece of furniture online, but I am nothing but happy with this product. The instructions were very easy to follow once I read through them several times and sorted all the parts. It took me about an hour and a half to assemble by myself, but I have no doubt two people could probably put it together within a half hour. My husband and I sleep very comfortably on this bed and it looks wonderful!
As my husband was putting the final pieces together he discovered that there were parts missing. None of the 6 legs for the bed frame were included. A phone call Saturday morning to report this to find out I have to wait over a week to receive the missing items. No sense of urgency on the part of Overstock, they did not overnight the parts as I requested. We have no bed to sleep on for over a week. No offer of financial restitution. I doubt I order again, just not worth it. The bed itself seems to be fine, but the service is not up to par.