The bed arrived promptly in two boxes, about a week after we placed the order. The larger box, with the bed frame and drawer fronts, is huge: about seven feet long and over 130 pounds. We inspected all parts upon uncrating. Everything was in good condition. My daughter and I assembled the frame in about three hours. The drawers took me an additional hour or two after she went to sleep, thrilled with her new bed. The drawers required some screw-turning that would be arduous for somebody with weak wrists or arthritis, so a drill might be indicated - on low speed to avoid damaging the particle board. Documentation is adequate - basically what we've all come to expect for home-assembly furniture. The pictures are mostly clear, with only a few ambiguous details. We found one error: the instructions indicate that the attachment of drawer glides is the same for the support planks at both ends of the bed. Actually, the glides go on different sides of these two pieces. (Otherwise, the glides would face out at one end.) This error cost us a bit of time, but otherwise the process was smooth. We took special care not to mar the finish, which is thin. Tool requirements are modest. You can complete the assembly with a couple of screwdrivers and a small mallet or hammer. A drill is handy for the drawers, and would be especially helpful for securing the mattress-support planks to the frame, since there are no pre-drilled holes for this purpose. We have no complaints about quality. The set was complete, the holes were drilled correctly, the assembled bed feels solid and it looks great. Like several other reviewers, we would prefer deeper drawers with stronger bottoms, and two finished ends (only one end is finished unless you add the optional headboard); but those details would add cost. At this price point, we don't expect heirloom furniture. The bed is a disposable piece, composed mostly of ground-up wood product and probably with a limited lifespan. It's perfect for a high school freshman whose tastes may evolve, and who will move out all too soon anyway. She wanted a sleek, high bed that would hide a lot of her extra junk. This bed is perfect for our purposes, and its owner is ecstatic.
I had to pay a workman per hour to put this together and even as a skilled professional it took him hours to assemble. The materials are very cheap and the handles don't stay in well, and there is great potential to break off splintering the particle board they are attached to. The bed is tall with the drawers so using a high mattress makes this bed very difficult for young children to get in and out of.
Arrived just as described. A little difficult to build but once done it looks great and is very sturdy. Drawers could be deeper (they don't even reach half the bed), but they slide nicely in and out and close well. Overall if you need the storage and don't have the space, this is a great purchase. We added an "airplane" melamine cut out on top (self made) and the little one loves it.