The chair looks exactly as shown, and it's huge! The description had me a little worried because it made particular note of the fact that the seat was very deep and soft. Deep, yes, but soft, no - thank goodness! The seat has a foam core surrounded by down and this renders it quite a bit firmer than the description (likewise the pillows). This is the first time I've ordered a chair (a BIG chair) without being able to try it, and I'm so glad I took the chance. Without the pillows, I can sit back and my feet don't reach the end of the cushion (I'm 5'5"), so it's ceretainly deep. And it swivels very smoothly; in fact, I'd warn people of that before they sit on it. I had to upgrade to White Glove Delivery because I'm on a very high floor in a condo building, but it took them less than 5 minutes to come up in the freight elevator, set it down where I wanted it, and remove the wrapping. My only fear was that it would be too soft, but I so liked the appearance, I figured I could have the cushions re-upholstered. No need - it's firmer than the description.
- How did the color on site compare with the actual product? I ordered the black, and it's black.
- Please tell us about the quality of the product. So far so good.... Exactly as advertised.
- How accurate was the on site description of the product? Accurate in appearance, slightly inaccurate as to cushion firmness.