This is a beautiful, high-quality chandelier. I was looking for an all white chandelier that was not too fancy, but more contemporary. This is perfect. When I received it and opened the packages for the crystals, I noticed they were clear instead of solid white as described and as I wanted. So, I contacted Overstock and their customer service was amazing. They apologized for the mistake and said they'd do whatever they could to get the correct crystals from the manufacturer. And they DID! Within a few days, not more than a week, they shipped me the correct white crystals. Wonderful customer service. This chandelier has solid white crystals, white body, and white arms. The mounting piece for the ceiling is circular and is silver metal. The chain is also silver. This was my first time ordering anything from Overstock and I plan on ordering from them again!
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. High quality
- How accurate was the on site description of the product? Almost perfect. I wanted to know what the mounting piece would look like, that was the only thing missing from the description.
As stated in other feedback regarding this item, it is a beautiful and very high quality fixture. Especially for the price. However, the wrong crystals were sent to me as well. The photo does show white crystals and clear were included with the chandelier. The person I spoke with via phone was very helpful and said I should be expecting new tracking info within 1-2 business days. Can't wait to see it assembled!
- How did the color on site compare with the actual product? Accurate as far as the main part of fixture is concerned
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Accurate