The foam cushion is heavily impacted in the carton and has not reshaped in over a week! I got a replacement and it was the same and damaged as well. Now need to send it back. Really sad. It would have been a lovely addition.
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. everything except the cushion is fine!
How accurate was the on site description of the product? good
After the 3rd one we finally got it right. The first two were damaged in shipping due to poor packaging. I think they learned by the 3rd one. The pull-out shelves are great, but you can only pull them out about 4 inches otherwise they tilt down and your glass could slide off. But there is enough room for a glass while keeping it level. The lower shelf also makes them unnecessary. The leather is of very good quality and comfy for your feet while firm enough to set a plate on if you like to eat in front of the TV.
How did the color on site compare with the actual product? exact match
Please tell us about the quality of the product. good quality, sturdy
How accurate was the on site description of the product? very accurate
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Leaves our warehouse in 1-10 business days.
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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