I was disappointed as this set shipped with damaged product and missing the table base. I was told they did not have any table bases, but they could ship me replacement chairs should I choose to keep the table.
- How did the color on site compare with the actual product? The color was as expected.
- Please tell us about the quality of the product. Quality is average, and that is minus any damaged product.
- How accurate was the on site description of the product? The description of the set was accurate.
Though 2 of the chairs were damaged upon receipt, Overstock got on the problem right away and were a joy to work with. Real customer service that's hard to find these days. I'll continue buying on Overstock and tell my friends to as well.
This is a very stylish and beautiful dining set at a value price to boot! Everyone who walks in our door comments on the beauty of it in fact. This set leans toward contemporary or craftsman but I am using it in a contemporary/transitional decor and I love it. One chair came damaged and Overstock remedied that quickly with a replacement. The leg assembly does take a bit of tweaking but it is so worth the little extra assembly. You will need help putting the table up cuz it is large and heavy but it is a quick assembly with an extra hand.Don't hesitate to order this beauty.
I can't tell you enough how amazing customer service is.Im always willing to take a chance on an item because I know they will make sure their customer is satisfied.I love the dinning room set. keep in mind it is not the best quality since it's veneers and not completely solid wood but still worth the money.I received damaged chairs and table.Os made sure they were replaced and provided a courtesy credit .I paired my dinning room with the luna brown wool area rug with Os and it looks amazing.
This dining room set exceeded out expectations. The table has the same two tone color as the chairs. The wood is very solid and beautiful. Totally worth the cost of the set. It was also easy to put together. You just need to adjust the tightness of the legs so the chairs are stable. We had absolutely no problems receiving the base which the other review had. I think you just need to make sure the shipper has all the boxes (3 for the chairs, 1 for the table, 1 for the base). The table is quite heavy, so get some help to move it to your dining room. Overall, best purchase I made so far from Overstock.
I've been wanting this dining room set since last year and finally decided to get it. I have to say I was skeptical since I've never bought furniture online before, I usually go to the furniture stores. But took a leap of faith and glad I did. Everything comes in boxes, you do need to put everything together but it's not that bad, pretty easy if you follow the instructions. The only thing I noticed was that the table top was cracked underneath. But I contacted Overstock right away and they took care of me right away. They have great customer service!! I already got my replacement table top and it came in excellent condition. Very happy with my order and will definitely do business with them again. Everybody that sees my dining room set loves it :-)
It's a stunning dinning set. I was a little hesitated to make the order based on the first review, but I'm so happy that I went ahead and ordered it. As always, the product came very quickly, and the delivery men moved the four big boxes into my house. The delivery sheet however mentioned dents on the boxes, and I was very concerned. But it looked like the dents were only on the surface of the boxes, and there were layers of protections in the boxes. Much to my relief, the set was in a mint condition once we unpacked everything. It's easy to put everything together according to my husband, and the final result? ... perfect!!! We've already received lots of compliments :).