The chairs were beautiful and quite heavy & sturdy. But I was disappointed with the quality of the wood part of the chairs. They arrived damaged and Overstock very quickly arranged for pick-up and delivery of new chairs. However, the new ones arrived in worse shape than the originals. The veneer was chipped and cracked in several places. The plastic on the upholstery was ripped off. They were not in the original box, but rather haphazardly thrown into a plain box and not thoroughly packed. It was obvious that these chairs had been previously used. PLEASE NOTE that these shipped directly from Somerton, NOT Overstock! O.co customer service was wonderful! My calls were answered in a very timely manner, and the issues were promptly resolved. I wish all internet shopping could be this easy! O.co customer service is the best!
- How did the color on site compare with the actual product? The upholstery on the seat was darker--more taupe than cream
- Please tell us about the quality of the product. disappointing--veneer appears to easily chip and crack
- How accurate was the on site description of the product? very
- Would you recommend this to a friend? No
I Hadn't seen quality construction in dining room chairs like this in over 30 years. Somerton furniture has a really great design and craft. These chairs retail for much more than double the price here at Overstock. The distressed look is not the Shabbly Chic but Very Upscale Pier One. I absolutely love these chairs and have no doubt they will last a lifetime. They are assembled with 6" wood screws that go into doweled shafts not machine alan wrench junk.
- How did the color on site compare with the actual product? EXACT
- Please tell us about the quality of the product. VERY IMPRESSIVE
- How accurate was the on site description of the product? PERFECT
- Would you recommend this to a friend? Yes