We are remodeling our kitchen and loved the design of these tiles. We ordered 6 boxes -- more than enough for what we needed, assuming there would be some waste. We were on a tight schedule, and while the items shipped quickly, 5 of the six boxes of tiles arrived broken. There was no protective packaging with the shipment and the boxes were not marked as fragile. It completely threw off our entire remodel schedule and we had to look elsewhere for tile as simply exchanging for replacements seemed a worthless endeavor given that there was little chance of replacements arriving unbroken, too.