I was impressed initially by the packaging. Packed very well in cardboard and plenty of styrofoam. No chips or scratches. Fine grade of plate glass was used. I DO NOT recommend using the wall anchors that come with the assembly, they would never hold a sink as heavy as this. Make sure the 4 mounting screws go directly into a wall stud, or, as I did, add your own studs exactly where the sink will hang. The parts bag had 4 wood dowels which are not mentioned in the instructions. Make sure these are glued and inserted into the front black wood cross piece where the square towel bar hangs from. This will strengthen the frame and keep it from going out of square while you're installing it. The sink looks great installed! One other criticism, the sink is pictured with a mirror and it's not clear whether the mirror is included, which it's not. I purchased a large round mirror to echo the round glass bowl sink. All in all, I'm satisfied with my purchase for appearance and value - I saw a comparable sink at a home hardware store for considerably more money.