These are good-looking, sturdy chairs that were easy to assemble. I bought four of them and quality-control appears to be quite good. They appear less conservative in their contours than traditional ladderback chairs, but the positive tradeoff in this is that they are also more comfortable. For decent solid wood chairs, they're a great deal. A word of caution, though: two of the chairs had staples protruding from the bottoms of a leg--which I discovered when adding floor sliders.
This item was packed very well for shipping. When assembling, it is important to note there are left and right front legs. The instructions do not distinguish, and if you mix them up the front stringer will not mate properly. It took about 15 minutes per chair to assemble. I like the style and the overall quality of this product. I ordered the cinnamon/espresso and the chair top is actually a little lighter than the picture indicated, but still a keeper in my book.
I bought these chairs because other reviewers stated how sturdy and beautiful they are. This is definitely the case as far as the quality of materials the chair is made of however the actual pieces do not fit well. The front bar that connects the left and right leg does not fit into one of the pre-made holes therefore my husband had to sand it to make it fit, no big deal BUT the pre-made holes were not exact on each leg making the front bar VERY noticeably crooked on both chairs! Also, on one of the chairs one leg is shorter than the other as well making it wobbly. As long as nobody sees the chair alone outside of the table then it's a livable thing because the ladder backs on the chairs are BEAUTIFUL! I gave this chair an average rating due to the installation issues but the chairs themselves are beautiful especially for the price. If you don't mind the crooked front bars and possibly wobbly chair (which you can remedy with Home Depots help) then these chairs are a great buy.
Love these chairs! I ordered 6 of the brown on brown version. Easy to assemble after I got the first one done. Very heavy and sturdy hardwood chairs that will last forever! A few minor problems (packaging was falling apart upon arrival and one chair was missing 2 drilled holes for a leg brace, which I easily drilled), but they did not harm the overall quality or beautiful result. One caution when putting the chairs together, if you use a drill with a screwdriver bit, be very careful not to overtighten the screws, as they will continue to pierce the wood until the screw comes out the other side!! (I did this, unfortunately, then backed the screw off,but luckily it was under the seat and my mistake cannot be seen, thankfully I really think overstock.com is a fabulous web business, and I will continue to buy from them, but they ought to insist that their quality control on their outsourced order shipments catches and repackages items that have been inventoried in damaged packaging (I have received 3/4 orders over the time I've purchased from them with damaged packaging, one of which was irreparably damaged. I would think it would cost less for them, and thus for us if they and we didn't have to hassle with returns for inadequate shipment packaging, But I'm not their Chief Financial Officer, so who's to say?!
Ordered the black chairs...love the style, color, great value ! Very heavy & sturdy :) Chairs were delivered in just 3 days, packed perfectly...no issues. Included 2 extra packages of hardware (bolts, screws), so glad it did...will explain later !!! I put these chairs together by myself...first chair was a little hard (time consuming and a bit frustrated with directions). Second chair went together with no issues. Now to explain the major issue with the instructions: STEP 1 says to use #3 & #1 bolts when PICTURESHOWS using #2 & #1 bolts ! STEP 2 says to use #2 bolts, PICTURE SHOWS using # 3 bolts...UGH ! *** DO NOT USE*** THE # 3 BOLTS AT ALL WHEN PUTTING THESE CHAIRS TOGETHER (TOO SHORT BOLTS) ! *** USE # 2 BOLTS IN STEPS 1&2...Makes for a much sturdier chair and an easier assembly. END RESULTS -> LOVE THESE CHAIRS :)
We love the look and style of these chairs. The chairs have to be assembled. We bought four and I assembled them before my husband got home and he was impressed. After assembling one the rest are a breeze. This was way out of my element so do not let assembling the chairs detour you!
I bought three sets of these chairs in black. All arrived undamaged and were delivered on the day promised. It took awhile to put them together. You will certainly want an extra pair of hands. I love the end result and they look so nice with my cherry colored table and black buffet. They are also comfortable to sit in with or without a cushion.
Good, sturdy chairs. Here's what u should know. The directions don't tell u that there are two legs in front that have to be in exact place. Because you have four bundled together you don't see that two are left legs and two are right. The holes match up but wince u put the foot cross bar in you realize they may not match. Besides the directions on that, they're easy and quality good.
- How did the color on site compare with the actual product? Good
- Please tell us about the quality of the product. Had a few problems with pieces but overstocks customer service took care of it immediatwly
- How accurate was the on site description of the product? Good
I have tried to order more but they are now on backorder. Love them!!!
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Complete quality
- How accurate was the on site description of the product? Totally
First the good news. The chairs are well designed, very sturdy & roomy. They are attractive and make a nice addition to your dining room if that style of furniture works for you. Assembly was not too difficult once you put one together. You must however, follow the diagram very carefully as there are not written words. Customer Service (will explain in a moment) was TERRIFIC. Now the bad news. One package (two chairs in a package) came damaged clearly due to inadequate packaging and I needed a replacement for two chair backs and a seat in addition to a piece of hardware missing. Customer Service was extremely accommodating and provided the replacement parts as quickly as possible, all the while communicating with me via e-mail as to the status of the problem correction. I told Customer Service that if they just improved their packaging of the chairs, there would not have been a problem and a waste of natural resources in the first place. If you like the style of these chairs, get them. The price is unbelievable in terms of the quality.
- How did the color on site compare with the actual product? Matched
- Please tell us about the quality of the product. Very good quality
- How accurate was the on site description of the product? Very accurate
When the chairs fell back, they broke and I had to glue them. Now you can see the crack. The vertical piece of the ladder back is the part that broke.
- How did the color on site compare with the actual product? Good
- Please tell us about the quality of the product. Not very sturdy
- How accurate was the on site description of the product? Very
These are very good chairs for the price. The look very nice with our handmade reclaimed wood farm table, and "hold their own". They are large and comfortable and attractive. Not bad to assemble....my husband did the assembling, but it seemed to go smoothly and he didn't yell or swear, lol... ;) One of the chairs arrived with a crack in one of the spindles. Overstock sent a new one at their expense, no problem, and said to do as we wished with the original one we received... excellent customer service. The replacement they shipped did come with a screw missing. We called the company directly and they are sending a replacement screw. We are happy with the purchase...for economy chairs shipped with very low shipping cost right to our door, they are a great purchase. We needed chairs and needed something inexpensive, and these fit the bill and look great and are very generously sized and comfortable. Would recommend... :)
- How did the color on site compare with the actual product? matched
- Please tell us about the quality of the product. decent
- How accurate was the on site description of the product? accurate
I ordered 4 sets of these chairs on a Friday and they arrived on the following Monday. Great delivery service. They are exactly what I wanted and much sturdier than I thought they might be. I love them. We incountered only one problem when we were putting them together. The drilled holes on the front part of the seats did not match up with the drilled holes on the frame. There was about a 4 inch difference. I called customer service and asked if we drilled our own holes in the seat to match those on the frame, would that void the 5 year accidental damage plan that I also bought. I was told that it would not void the plan and if we drilled the holes and it still did not work out, we could still return them. What Great Customer Service that is!!!
- How did the color on site compare with the actual product? perfect color match
- Please tell us about the quality of the product. Great quality that can accomodate comfortably almost any size person.
- How accurate was the on site description of the product? Very accurate site description
I love these chairs! They arrived on time and are easy to put together. The first set I ordered arrived damaged and Overstock.com arranged to have them picked up and my new ones arrived the next week - no hassle and the sales associate was very friendly and helpful.
- How did the color on site compare with the actual product? The color was just what I expected from the picture on the website.
- Please tell us about the quality of the product. The quality of these chairs have been great so far, and I have 3 little boys in my house who are rough on things!
- How accurate was the on site description of the product? The description was accurate.