The actual furniture is very nice but the seat cushions and pillows are horrible. They look like someone that never has upholstered anything before produced them. I thought maybe they were covered in a protective wrap for shipping but when I took a good look at them and noticed the Sunbrella logo I realized it was the finished product.
We have had this set for a month now and have had nothing but compliments from all out neighbors. This set is very well made and really looks like it wall last for a long time. The color is very unique and we had a lot of difficulty trying to find a set like this anywhere else. We did a lot of research and determined this to be the best gray patio set available anywhere. Buy this set and you will not be disappointed.
I bought this set for my front porch. I have limited space so I needed something that would fit and still give us comfortable seating. The black rattan and white cushions are very elegant and look great. I must admit I use it without the cushions. First, because they are white and I figured they would not last long. Second, because I find the chairs more comfortable without the cushion. They are deeper seats if you do not have them on. Very comfortable. I had read reviews that this is not good for tall people. My boyfriend is 5'10' and he loves it. I suppose if you are over 6' it might be an issue but I can't comment on that. I just wish I had a another side table. We sit out at night with a glass of wine and some candles and star gaze of listen to the animals. It would be nice if we had a side table each. Even if it was a bit smaller.
Note: This past weekend I used it by the pool. The set is very transportable so you can easily move it from one location to another. I am also thrille...
To quickly summarize
Best customer service. One of the back rest was not right, they promptly sent another piece.
The product itself is good for the $400 price range.
The back rest of each piece will need some cushion. Rods of the assembly hurt your back if you don't have any cushion.
Looks are great.
Assembly little bit painful. Things dont match the hole perfectly. But bearable.
YES IT IS A LITTLE HARD TO PUT TOGETHER,BUT FOR A ** DOLLARS HOW CAN YOU GO WRONG.THEY LOOK NICE AND THEY ARE STURDY,IF YOU MAKE THE SCREWS TIGHT ENOUGH YOU CAN HARDLY SEE THE SCREWS.I CANT SEE WHY YOU WOULD COMPLAIN ABOUT THESE CHAIRS FOR A **DOLLARS!
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