I was very apprehensive about buying this online without testing it out in a store. however, when I received the mattress my wife and I were impressed. I ordered the soft version because I read the online comments about the medium one being a bit hard. but the soft one I received is truly soft. at first I thought it was too soft, but after waiting a few hours for it to fully inflate, it is perfect. I have a tempur-pedic which I spent over $2,000 for and this one is just as comfortable. I'm telling all my friends about it.
First of all, the shipment and packaging were great! It was the coolest thing ever to open up! The bed is firm, as described, and very comfortable. I have previously purchased a memory foam mattress from Overstock.com 14 years ago and is still in use on a daily basis! I'm expecting this one will be as durable as well!
Love, love this mattress. It took a couple days to get used to just because it was a different mattress than what I had been sleeping on. It is so comfortable. I sleep all night. No more tossing and turning. I got the medium firmness. Perfect for me. Cradles all your curves.
Softer than I expected even though I requested firm. odor lingered much longer than I expected, multiple doses of febreze a week apart has helped. The polyester cover needs a good cotton mattress pad to make it more breathable. For the price I was hoping for a more firm feel.