First of all, the color description is clearly wrong, but reading past reviews wasn't very helpful either, because the color descriptions varied so greatly from "true putty color" to "honey beige". The chairs are more of an oatmeal beige color--no grey tones at all--and the fabric is somewhat of a "slubbed chenille"--they were a perfect match with my dark brown leather sofa and the new modern rug. As for comfort, they are very firm, more like an upholstered boat seat or something! The lumbar pillow does help with back support, they are definately not for lounging in everyday (my husband hates them, esp. since they are armless), but that was one of the reasons I purchased them, to take up less space and offer more seating. If the cushion were removable, I would definately suggest adding a small layer of memory foam to soften them, but they aren't so uncomfortable that I don't want to use them. Assembly was a snap, I easily assembled both chairs (with the help of my 2 yr old daughter) within 30 minutes. All in all, I am very pleased with my purchase and would definately purchase these again.