This was a good experience from start to finish. The product arrived in record time, undamaged, and was very easy to put together (less than an hour and no special tools or knowledge). All pieces were intact, plus you get extra shelf brackets. Note that the unit does not have built-in dividers like some CD storage units, which makes it more versatile. The adjustable shelves mean you can store DVDs and VCR tapes as well as CDs. I thought the finish (which perfectly matched my office furniture) was nicer than expected, and the entire piece looks as if it costs a lot more than it did. All together, I'm very pleased.
This product arrived missing several pieces significant hardware necessary for assembly of the unit (wood dowels, screws, nails). I called the phone number supplied for the manufacturer, and missing items were supplied free of charge, BUT took two weeks to arrive. In that time I purchased the items myself at the local hardware store so that the unit could be assembled rather than left to lay in a pile of boards on my floor. Once assembled with CDs on the shelves, the unit does look good, but the value is not up to the price paid.
It started off badly when my husband and I pulled the pieces out of the box. Sawdust EVERYWHERE!! Had to clean floors, counters, each piece, etc. One side was cracked and the backing is actually cardboard. Extremely cheaply made!!!
- How did the color on site compare with the actual product? Black is black
- Please tell us about the quality of the product. Horrible quality; it's fiberboard and one side was cracked. The back is actually CARDBOARD! I couldn't believe it!
- How accurate was the on site description of the product? No comment
This product was impossible to assemble as it was shipped to me. Pre-drilled holes in the base, which is composed of MDF with veneer, were too small to accept the dowels provided, and could not be enlarged without splitting or otherwise damaging the veneer. I returned this to Overstock - which has a very strict returns policy - and received a full refund for this manufacturer defective item. I will not purchase a similar item again, and instead I have ordered a solid wood bookshelf from another site.
- How did the color on site compare with the actual product? true to photo
- Please tell us about the quality of the product. Quality is as expected. Fiberboard with wood veneer.
- How accurate was the on site description of the product? Product looks like the description and pictures.
I did not get to use the product because it came broken in the box. It wasn't just chipped or marred, a panel was broken into two pieces. The outside of the box appeared to be in good condition upon arrival. Therefore, the material was not sturdy, or the company did a poor job packing.
I bought this media tower to serve as a decorative bookcase for a tight spot instead of as a media tower. The dimensions were a little misleading - the width and depth were based on the larger base rather than actual shelf size, but it did force me to get rid of unnecessary clutter. It looks great and very contemporary. Although the pre-cut holtes where you put the thing-a-ma-bobs that the shelves rest on were not completely even and several of the shelves wobble just a bit.