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This furniture is sturdy and attractive, but it arrived with parts missing and it took several months and several attempts to finally receive the missing parts. It was very frustrating because the automatic response system for customer service kept sending statements that had no substance. Apparently, the problem was in communication between the warehouse and the shipper. The replacement parts were identified, I was notified, the shipper was notified and then nothing else happened. The parts were not picked up until I followed up three times and wrote to the Main Office. By then, summer was over. I hope to enjoy the furniture NEXT year...
We just love this patio set! My husband had a bit of trouble putting it together as some of the pieces seemed warped but once finally assembled everything looked great. This is a very sturdy set. There is some chipping of the finish where pieces have come together (some reviewers mentioned this before). Again, some rustoleum would prevent any damage to the set. We find it so comfy that we are not ordering any cushions for awhile! Well worth the money!!!
I got this set along with the extra end table and seat cushions. It arrived in 4 days which was very fast. I am the worst at assembling anything and this was sooo easy. The hardest and most time consuming part, was removing all the plastic on it. If I can put this together in less than a half an hour ,than anyone can do tit. It seems very sturdy and heavy duty .I notice some of the finish off in some spots..You will need to put some rustoleum on it to prevent chipping and rusting. , I think this will last a while. 1 of the chairs are a bit wobbly as the leg was bent a little. Other than that I am very pleased with it. The color looks somewhat dark chocolate and in other lighting it looks more black. The box stated in was light grey. definetely not!
not as heavy as a more traditional wrought iron patio set, but still seems sturdy--and it was a breeze to put together.
I received fast shipping on this set that looks great on my open deck! It was easy to assemble, coordinates well with all of my existing black wrought iron and has a nice finish coating. I do recommend chair pads that I purchased at the same time. My family and I look forward to many enjoyable years with this great value.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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