The table is fine for the price point. Pieces for one of the chairs was damaged. It has been a headache to get replacement parts. And now while waiting for those parts, one of my assembled chairs has broken under normal use, specifically the front footrest rail (which is a piece fully assembled by manufacturer, so no customer error involved).
Now I am not looking forward to the hassle of trying to get more replacement parts. :(
Time to call Overstock.
The table and chairs arrived sooner than I expected. My husband used one of his drills which sped up the process of putting the chairs and table together. Although some of the reviews I'd read before purchasing this set made me a little nervous, I couldn't have been happier with the quality and style. Putting it together wasn't a problem, all the pieces were included and there was no damage to any of the chairs or table.
The main reason I wouldn't recommend this product to a friend is not the design of the product or the price of the product. The reason is because the product arrived scratched on all four chairs and the table top. We are having to figure out how to repair the scratches because it would be too much of a hassle to re-box and return it. We are happy with the design, but not with the condition of the product itself.
Broken slat was a problem, took almost 10days to get a replacement chair. Too long. General look is ok but a bit more plain than I expected. You can probably get more for equal money if you look. Fairly easy to put together, but much easier to assemble if you predrill the screw holes, which I did.
How did the color on site compare with the actual product? Color matched website
Please tell us about the quality of the product. Slat on back of one chair arrived broken. Fit and finish ok, but not great
How accurate was the on site description of the product? Description right on
We bought this as a house warming gift for our daughters first home. The set arrived in 3 boxes with some major exterior box damage but the packing was very good and no damage occurred to contents. Assembly was very easy for the table, but some of the holes were plugged with stain / varnish - creating some challenges. Chairs were somewhat difficult to put together if doing alone - suggest two people. Instructions not clear on the chairs, so make sure to use the right length screws in the proper locations or the wood could split. I would have rated the set as a 5, but minor quality issues caused assembly to take a little longer than it should have. Overall the set looks great and has a very nice warm espresso color. Our daughter loves this dinette set and it fits perfect in her small dining area.
This is terrible. Half the pieces didn't have the necessary holes to connect and build a chair. Also, one of the chairs broke the second day after I built it (the foot rest completely ripped off when I put my feet on it - mind you, I only weigh 120 pounds). Definitely a waste of *** bucks and I would never recommend this product to anyone. I think with this purchase I am officially done doing business with Overstock - you always think you're saving money but most products are extremely poor quality and you undoubtedly have to deal with the headaches since pieces are either missing, poor quality or broken. It's just not worth it.
* For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
Shop Overstock™ and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.