Simple Elegance 3-light Steel/ Adjustable Pendant Chandelier

I was so anxious to get this chandelier, had such high hopes... However, once we put it up, we realized what an awful product this is. Granted, we might just got a defective item, but there are too many issues that are mostly design. First off, the shade (which is gold, as one reviewer noted) is plasticky and has a VERY visible seam that came apart right out of the box. Secondly, the interior of the shade is glossy which is so distracting especially when the light is on. Thirdly, the frame the supports the glass cover is wrapped in a white material which appears to be some sort of paper - I gently scratched it thinking there was some residue, when I realized the material was peeling off. Ugh, just awful. Might work better in a room with a high ceiling where you don't constantly notice its flaws because it hangs too low...