bunk bed was as expected. some of the hardware was missing and pre-drilled holes in bed slates were missing in 18 out 26. Had to go to three hardware stores to find the missing hardware and drilled holes in slats myself. not an enjoyable experience. grief and aggravation. you should monitor the quality of the products you sell. not a happy camper. plus there wasw no contact information from you, telephone number or e-mail address
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. not goog. parts missing. pre drilled holes on bed slats missing on 18 out of 26
How accurate was the on site description of the product? good
Bunk beds with double wide mattresses were hard to find. We got these for the cabin. they ended up matching the wood work well. There were pieces missing and new hardward and holes needed to be drilled. The slats were far apart so we had to get special mattresses that would not sag through the slats. They are difficicult to make the beds after the bedding is wahsed. All in all we are VERY pleased with them!!!!!
Can you use a box springs (foundation) and mattress on these beds when they are used as two separate beds.bargainmama4321 on May 28, 2014Please enter a valid question.Answer This Question
Hello bargainmama4321, we can only recommend the beds be used as described, but it shouldn't be a problem except to add more weight to the bed. Thank you for shopping with us.overstockcustomercare1 on Jun 6, 2014
I purchased these beds about 18 months ago. One of bottom, side slats recently cracked all the way through. How may I order a replacement?linds5256 on Mar 6, 2014Please enter a valid question.Answer This Question
Hello linds5256, we will have a Customer Service Specialist contact you to see if they can assist with this issue. Thank you for contacting us.overstockcustomercare1 on Mar 7, 2014
Does this bunk bed have a trundle bed available that can be purchased to use with it?deesherer1 on Apr 19, 2013Please enter a valid question.Answer This Question
Hello, deesherer1. Hope your day is going well. Unfortunately, this item does not have an available trundle bed on our site. Thank you for shopping with us and please feel free to contact us again with any further questions.
overstockcustomercare1 on Apr 25, 2013
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