This recliner is covered in premium leather (not bi-cast!). It is *extremely* comfortable - soft, but not too soft, and very ergonomically comfy. This is not a huge and puffy chair. It's tailored, classy, and excellent all around. I love the swivel and glide function, as well as the recline option.
I have ordered so many different items from Overstock. This chair is just one of many. It came in perfect condition and is incredibly comfortable and doesn't take up space or look hideous like most recliners. Leather is soft and gliding is seamless. We will be spending a lot of time in this chair. OVERSTOCK is one company that I would order a chair from at this price without sitting in first due to the FANTASTIC customer service. There was no risk to me to give this chair a try and we are so glad we did.
The product was a true disappointment. We were really looking forward to its arrival. 1st issue was that the box arrived damaged.. There was a long gash on 1 side and it was dented and banged up. Upon unpacking, everything looked OK. we noticed several lose screw. but didn't think anything of it. When the chair was setup it was not stable and the gliding was not smooth very jerky.
- How did the color on site compare with the actual product? Fair
- Please tell us about the quality of the product. The chair was not very stable and there were loose bolts and screws inside the box.
- How accurate was the on site description of the product? Misleading