Shino Brown Bycast Leather Dining Chair (Set of 4)

After paying someone to put the chairs together we found that the legs were not even. We took the chairs apart and did it over again and the same problem! All of the chairs had the same issue. I called the plant and they confirmed that there was a construction problem with some of the chairs and that others had complained. He said that the only way you can tell if that chair was going to have a problem was after it was put together only. Needles to say I was very very upset. I returned the chairs but was left with nothing during the holidays. Do not order these Chairs!

• How did the color on site compare with the actual product? ok
• Please tell us about the quality of the product. not great

I purchased these chairs to supplement seating round the table at holidays,Meo they do not get much use. That's good, because they aren't the most sturdy chair I've ever seen. You wouldn't want these as your everyday kitchen table chairs, especially with kids. Also, I wish I had researched by cased leather before purchasing. Bycast leather is made from the last layer of thenhyde (the poorest quality) and is enhanced with coloring and textured polyurethane. So, technically, it's leather, but there are more coatings and colorings than there is natural leather. Most countries don't even allow it to be referred to as leather. That said, again, for the 2-3 times a year they are used, they are adequate and the price is right.

• How did the color on site compare with the actual product? Accurate
• Please tell us about the quality of the product. Fair quality
• How accurate was the on site description of the product? Fair

For the price I don't think I could have found a better chair. The look great and the seat frames are made of oak not particle as I expected due to the price. Very happy with the purchase.

• How did the color on site compare with the actual product? Good
• Please tell us about the quality of the product. Very good
• How accurate was the on site description of the product? Very Accurate

After assembling a chair here is what i discovered, each chair comes with a hex wrench that takes forever to screw in each bolt. My fix for this was to take two pairs of pliers and bend the wrench straight; doing this allows you to put the new straightened into your cordless drill. Be careful to go slow, when the screws start to suck the wood together take out the extra wrench they supply and hand snug them tight the drill has to much torque and can crack the wood. (Set clutch on drill to 10 this will stop the drill before u over tighten and split the wood) it took me 25 mins for the first chair and only 5 mins a piece for the rest.

• Did the color match the color displayed onsite? yes
• How is the quality of the product? great
• Did the description onsite accurately describe the product? yes