This is my second one of the same model (i purchased in a retail store) the first bc i gave the first one to my mom so I had to buy another one. When searching for this on overstock website there were one that is a refurbished and one that is not. I decided to purchase the one that is not refurbished. When the item arrived it was not organized in the box. I used it anyway, but it didn't feel like it was working well as my first one that I had given to my mom. I had call in and explain to customer service and they said it's not refurbished. Well I was still in doubt bc when you flip the other side to mop, it did not steam properly as my other mop before. I was disappointed. Only the right sided up will steam properly, not the back.
We needed something to scrub the walls and ceiling of an old, historic home that we are renovating. With my little lift away steam mop and some scaffolding, I was able to give the place a good cleaning. I absolutely love Shark products. I also love Overstock.com. My favorite place to shop.
This is an excellent way to clean without chemicals. The steamer converts to a hand held model with a variety of attachments. It is great for streak free cleaning of stainless steel, ceramic tile, granite, floor grout, wood cabinets, door knobs, oil base painted trim and prefinished hardwood floors. It really powers out the dirt and grim. It also comes with a steamer attachment for taking wrinkles out of fabrics. The floor model is great but I love the fact that it converts to a hand held cleaner with a variety of attachments. It requires distilled water. We have a water distiller so this is not inconvenient. Great product!
I recently lost my long-time housekeeper and started doing it myself. I hired a young woman for a day who came in and she had one of these. I was so impressed with it that I bought one and I love it. My vinyl floors in the kitchen and bath are clean and sanitary (I have dogs and cats) and I have used it on the engineered wood floors. I only wish I'd had it sooner.