This was a Christmas gift and the product I received was not the product described on the Overstock.com website. I ordered it from this website because of the description. It was the one my daughter-in-law requested. It was a Shark Stem Mop with 2 mopheads, a rectangular and a triangular. Th package came a few days before Christmas and there was no mention on the box of a triangular mophead. I opened the box to check and there was not this attachment. I called customer service and they had me call Shark direct and agreed to pay for the attachment. Shark ended up paying for the attachment and the shipping but of course it did not arrive in time for gift giving. As our kids live 75 miles away, I ended up shipping it to them after the holidays. Overstock.com agreed that their description was inaccurate and Shark admitted that they send different products to different distributers. So buyers beware. This is the first time I have had issues with online shopping. I'm just glad I checked out the package before I gifted it. It would have been more embarrasing.
- Would you recommend this to a friend? No