The table is fine for the price point. Pieces for one of the chairs was damaged. It has been a headache to get replacement parts. And now while waiting for those parts, one of my assembled chairs has broken under normal use, specifically the front footrest rail (which is a piece fully assembled by manufacturer, so no customer error involved).
Now I am not looking forward to the hassle of trying to get more replacement parts. :(
Time to call Overstock.
The table and chairs arrived sooner than I expected. My husband used one of his drills which sped up the process of putting the chairs and table together. Although some of the reviews I'd read before purchasing this set made me a little nervous, I couldn't have been happier with the quality and style. Putting it together wasn't a problem, all the pieces were included and there was no damage to any of the chairs or table.
The main reason I wouldn't recommend this product to a friend is not the design of the product or the price of the product. The reason is because the product arrived scratched on all four chairs and the table top. We are having to figure out how to repair the scratches because it would be too much of a hassle to re-box and return it. We are happy with the design, but not with the condition of the product itself.
Broken slat was a problem, took almost 10days to get a replacement chair. Too long. General look is ok but a bit more plain than I expected. You can probably get more for equal money if you look. Fairly easy to put together, but much easier to assemble if you predrill the screw holes, which I did.
How did the color on site compare with the actual product? Color matched website
Please tell us about the quality of the product. Slat on back of one chair arrived broken. Fit and finish ok, but not great
How accurate was the on site description of the product? Description right on
For the price it's a nice set. The quality is what you would expect for something at this price point but it works for my needs.
Shipping was fast and arrived when expected. There were a couple of dents and dings from the shipping but nothing I can't live with.
Some things are just a little more difficult to ale a definitive decision about when you are shopping online; a dinette table and chairs was that for me. I have to say that this set of table and chairs turned out to be perfect for the space available and finishes I was trying to compliment. I had some minor damage (that couldn't be seen) to the table, vut with a couple of emails and photos I was immediately shipped a complete new table. What excellent customer service! The table was a great value and easy to assemble. Good quality! Real wood!
This table set looks very nice and looks more expensive than the cost.
Not too difficult to put together. The table is sturdy. The chairs are not super sturdy but fine for the average weighted person.
It arrived in good condition, a couple nicks but no big deal. It's wood and will eventually get nicked anyway.
Because of the dark color it constantly shows dust and children's finger/hand prints. Same as any piece of furniture, only depends on the color to make it visible or not.
I would purchase this item again.
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