The table is fine for the price point. Pieces for one of the chairs was damaged. It has been a headache to get replacement parts. And now while waiting for those parts, one of my assembled chairs has broken under normal use, specifically the front footrest rail (which is a piece fully assembled by manufacturer, so no customer error involved).
Now I am not looking forward to the hassle of trying to get more replacement parts. :(
Time to call Overstock.
The table and chairs arrived sooner than I expected. My husband used one of his drills which sped up the process of putting the chairs and table together. Although some of the reviews I'd read before purchasing this set made me a little nervous, I couldn't have been happier with the quality and style. Putting it together wasn't a problem, all the pieces were included and there was no damage to any of the chairs or table.
The main reason I wouldn't recommend this product to a friend is not the design of the product or the price of the product. The reason is because the product arrived scratched on all four chairs and the table top. We are having to figure out how to repair the scratches because it would be too much of a hassle to re-box and return it. We are happy with the design, but not with the condition of the product itself.
Broken slat was a problem, took almost 10days to get a replacement chair. Too long. General look is ok but a bit more plain than I expected. You can probably get more for equal money if you look. Fairly easy to put together, but much easier to assemble if you predrill the screw holes, which I did.
How did the color on site compare with the actual product? Color matched website
Please tell us about the quality of the product. Slat on back of one chair arrived broken. Fit and finish ok, but not great
How accurate was the on site description of the product? Description right on
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