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While the product itself is good quality, the color is VERY different than what is shown on the website. I was looking for a grey rug for our kitchen floor, so I did a search for gray. This popped up and looked great on the site. However, when it arrived, it was totally NOT gray, but rather an aquamarine color. NO traces of gray whatsoever. We decided to keep it because it sort of matched the room and I didn't want to deal with the hassle of sending it back. But I was pretty disappointed that it looked so drastically different on the site. The material and construction was good, but the color was different. If you are looking for a good quality aquamarine rug, this is for you!
I seriously wonder if they shipped the right product...not sure. I received two blue rugs, but they are turquoise blue (that is how they are labeled), and this description online says primary color is "grey" although it does also describe them as "sea-foam color" so that was a concern when I ordered. In any case, they are going back. They look NOTHING like the photo -- even the pattern of the weave is different. I ordered 5 rugs from Overstock on this order, and all of them were different than I expected from the photos and descriptions, but this one was definitely the worst...although very likely there was a mistake in shipping. I hope the return process isn't too much of a hassle, bcause this one is going back tomorrow!
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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