Apparently o.co will charge you your freight fee if you decide to cancel when your product doesn't arrive when scheduled. I was NOT impressed with the customer service from o.co or the freight company. The bed itself is still hard to get used to with the memory foam pillow top but I'm sure it will be fine.
- How did the color on site compare with the actual product? Fine
- Please tell us about the quality of the product. It is hard getting used to
- How accurate was the on site description of the product? Not sure
- Would you recommend this to a friend? No