I'm confused in the detail list under this mattress it says there is a 30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned. But on another part of this page it says mattresses are non-returnable. Which is it?
Serta Perfect Sleeper Resolution Super Pillowtop Queen-size Mattress Set
Enjoy a full night in dreamland while lying on this Serta Pillow-top queen-size mattress and foundation. The gel memory foam dissipates body heat, keeping you cool and comfortable. Includes Platinum In-home Delivery and removal of your old sleep set.
ITEM#: 15326851With gel memory foam designed to move heat away from the body, this mattress provides enhanced pressure relieving comfort near the sleep surface.
- Size: Queen
- Set includes: Mattress, foundation
- Construction: Super pillowtop
- Support: Firm
- Materials: Cool Balance fabric, anti-microbial Body Loft fiber, Cool Twist gel memory foam, Free Flex innerspring with Custom Support, Total Edge foam encasement
- SmartSurface works to provide pressure relieving comfort and balanced sleep temperature
- Cool Balance fabric technology regulates temperature swings
- Enhanced cushioning anti-microbial BodyLoft fiber
- Provides up to 25-percent more support in the center third of innerspring
- Coil count: 814
- Mattress compatible with adjustable foundation
- Prevents mattress edge sag
- Mattress set: 21.25 inches high x 60 inches wide x 80 inches long
- Mattress: 12.25 inches high x 60 inches wide x 80 inches long
- Foundation: 6 (low profile) or 9 inches high x 60 inches wide x 80 inches long
White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request.
30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.
Please note: Orders of 151-pounds or more will be shipped via Freight carrier and our Oversized Item Delivery/Return policy will apply. Please click here for more information.
|Manufacturer Warranty||20 year Limited Manufacturer|
|Mattress Type||Gel Memory Foam Hybrid Innerspring Memory Foam Sets|
|Memory Foam Type||Foam Gel Memory Foam Memory Foam|
|Mattress Top||Pillow Top|
|Product Features||Antimicrobial Made in USA|
|Recommended Foundation Type||Adjustable|
- Disclosures & Guidelines
- Filter By:
- Most Helpful
- Most Recent
Perfect! Best sleep I've had in years.Read More
Good reliable brand of mattress and quality is as expected.Read More
highly recommend you will love it!!!!! excellent comfort!Read More
I bought the mattress based on the reviews but nothing could be further from the truth. This mattress has no support. I can feel every turn me and my husband makes throughout the night. The low profile boxspring is a joke! It has zero support and it creaks with each turn. I kept trying to adjust to the mattress but it's no good. It already feels like it's losing it's shape and it's only been 6 months since I purchased it. I do not recommend this mattress or the low profile boxspring.Read More
First I was able to do my research on the Internet regarding the different features of different mattresses, i.e. thickness, materials of construction, number of and construction of inner springs, This mattress was at the top of the line. Then this sale popped up on Overstock website and when it included the special setup package, you could not beat the deal. Delivery, setup on the second floor of a house and removal/disposal of old mattress and box spring. Mattress is more comfortable than expected. Saved at least $100 from local businesses and I did not have to deal with lifting or moving old mattress. Don't be afraid to buy a mattress from Overstock but do your homework first and learn something about the product.Read More
Very happy with mattress set ... Very comfortable ....sleeping very comfortably.Read More
I bought this on a flash deal, but had already been comparing the different Serta mattresses. I wanted a top of the line, but a softer mattress. The price was awesome. Other mattresses of this quality were 2 to 4 times more expensive. This mattress is tall and very comfortable. It is on the softer, cozy side, which is just what I wanted. I highly recommend it. Also, when it was delivered, they brought it inside and set it up. They also take the old mattress with them if you want them to.Read More
The bed itself is a bit more firm than I anticipated. I kept reading that it was softer than desired so I went with a belief that it would be "balanced". Overall, though, I am pleased with the purchase. I had a pillowtop bed before but forgot how "tall" it could be - constant comment I have received is that my bed is now "higher". One recommendation I would make for those getting it delivered in Miami/Fort Lauderdale - the delivery team they use is horrid. Took me 10 days to coordinate getting it from them and in the end the only way I managed to do it was having someone sit at the house and do nothing - no proper time frames provided, could not call and speak with someone, and they just showed up with no confirmation. That made the entire experience a little less than pleasant.Read More
We were slightly nervous about buying this bed without testing it first.. We were pleasantly surprised by the great, restful sleep we enjoy from using it. We had been sleeping on a queen sized air mattress over a used box spring....actually a pretty decent bed. We decided to purchase this bed set when we saw the brand name and great value . The Serta queen size mattress and foundation are beautifully constructed and designed. Fast delivery as always from OVERSTOCK.COM.Read More
Questions & Answers
Hello Redfeather, our Serta mattresses come with a 30 day Comfort Guarantee which will allow you to return the mattress less a re-stocking fee, all other mattresses on our site are non returnable. Thanks for shopping with us!
What is the gauge on the coils?
Hello jbalsley, this mattress features a free flex inner spring. Thank you for shopping with us!
Hi, What is the coil count on the mattress?
Hello sacljr, the coil count is 814. Please feel free to contact us again with any further questions. Thank you for shopping with us!
Is this a firm mattress with just pillowtop? Or is it plush? 1-10, 1 being most firm, what is it rated?
Pillowtop with a nice plush feel.
But, it says it is a firm mattress. So, is it firm with a cushion top?
Not hard, more soft and cozy. I used to toss and turn a lot in my sleep. With this mattress I feel so comfortable...but it is a softer bed but not in a cheaper way. It feels and performs like a very expensive mattress.
Is it possible to buy just a mattress, without a box?
Hello malishun, the mattress is only available as a set with the foundation. Thank you for shopping with us! Vicki H
WHAT IS DIFFERENCE BETWEEN QUEEN AND QUEEN LOW PROFILE SET
Hello georgemarie, the Queen set has a 9 inch foundation and the Queen Low Profile set has a 6 inch foundation. Thank you for shopping with us. Vicki H
Are the coils individually wrapped?
Hello sophiejj, The coils are not individually wrapped. Thanks for shopping with us.
Is there a box spring with this?
Hello souldrama, Yes, it has a foundation either 6 (low profile) or 9 inches high x 60 inches wide x 80 inches long. Thank you for shopping with us.
Do they remove the old mattress and box spring? Or just the old mattress? Thanks.
Thank you mjasfca for the question about the Serta Perfect Sleeper Resolution Super Pillowtop Queen-size Mattress and Foundation Set. The white glove service does remove the mattress for sure but the box spring just depends on the company whether or not they will do it. They may charge you a little extra but the best thing is to contact them and ask them what they will be willing to do. Thanks for shopping Overstock.com.
Yes they remove the whole set - mattress and boxspring.
History of Serta Mattresses
Founded in 1931, Serta mattresses are some of the most popular mattresses in the world. Serta is currently the second largest mattress brand in the United States and has made a name for itself producing both latex and inner-spring mattresses. Serta mattresses are so beloved that certain hotels furnish their bedrooms exclusively with the brand. Serta devotees can rest assured that when they stay at any Hilton or Wyndham hotel, they'll fall asleep each night on a comfortable Serta mattress. To learn more about the popular mattress brand, check out the history of Serta Mattresses.
How to Choose a Serta Mattress
If your mattress is making it hard to sleep, try a new Serta mattress. Waking up with aches and sore muscles is a signal that your mattress is beginning to wear out. Standard spring mattresses can begin to lose shape after only five to seven years, causing loss of support that can lead to back problems and weakened joints. To stop sleepless nights, turn to one of America's most trusted brands. Serta mattresses go through rigorous testing processes to make sure that the mattress you purchase will last longer and support you better than other mattresses. Here are a few helpful tips on figuring out how to choose a Serta mattress.
Futon Buying Guide
With so many styles available, futons have become a popular choice for living room sofas. Whether you need a sofa that turns into a bed for the occasional guest or you want a bed that can turn into a couch during the day for a small apartment, a futon is thee perfect choice. Here's what to look for when you're shopping.
Shipping & Returns
Standard (5-10 Business Days) *
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.