It is a little strange buying a mattress online without even testing it, but I was pleasently surprised! I had tried similar mattresses in the stores, and this one was a step higher in quality compared to similarly priced products at stores such as American Mattress and Macy's. The top is really comfortable, soft with memory foam yet you do not sink down too far. I would definitely suggest this to any side sleepers!
This mattress is everything I was looking for, I needed support but didn't want to sacrifice comfort. This mattress is firm for my back but soft enough that I don't feel like I'm sleeping on a floor. It has excellent support and I haven't had such a good nights sleep in a long time.
We bought this mattress set to replace our old "eight year mistake" pillowtop mattress which began sagging in the middle and causing us back, neck, and shoulder pain. Although I was a little leery of ordering a mattress set online, this one sounded as if it was exactly what we wanted. Soft, but not too soft. Well, the bed came right on time, and the delivery guys were very prompt and helpful with their service including removing our old set. I really like the memory foam on top, but not to the extent that you feel like you're sinking in quicksand. Since we got the mattress I no longer wake up with neck, back, or shoulder pain. In fact, I don't even feel any numbness or tingling in my shoulders, and that means a lot since I am a side sleeper! However, if I found one little thing I might change about the mattress, it's just a tad bit more firm than I thought it would be. Other than that, I am very pleased with my purchase, and the quality of the mattress set is very good.