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Serta Perfect Sleeper Luminous Euro Top Queen Mattress and Foundation Set

Overall Rating Rating 3.3  |  3 reviews  |  Write a review
Sale $584.99
Off MSRP $144.01 (20%)
MSRP $729.00
Item #: 15326902
    Enjoy superior comfort in the bedroom when you're aiming for a restful sleep between the sheets with this Serta Perfect Sleeper mattress and foundation set. It helps improve circulation and reduces uncomfortable pressure points....more

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Sponsored Links What's This?
    • Size: Queen
    • Set includes: Mattress and foundation
    • Construction: Euro top
    • Support: Firm Support with Plush Comfort
    •  Memory foam gently conforms to your body and contours to your sleeping position to help provide pressure relieving comfort. 
    • Helps improve circulation and reduce the pressure points that can cause tossing and turning 
    • Combines our continuous coil design with our Head-to-Toe Coil Construction
    • Certifications: The Official Mattress of the National Sleep Foundation, Consumer Digest Best Buy
    • Materials: Cool Balance Fabric, Pillo-Fill fiber, Visco Memory Foam, Continuous Support Innerspring
    • White Glove Delivery Service Included - Delivery, Set-up & Removal of old mattress set

    Dimensions:
    • Mattress set: 20.5 inches high x 60 inches wide x 80 inches long
    • Mattress: 11.5 inches high x 60 inches wide x 80 inches long
    • Foundation: 9 inches high or low profile 6 inches high x 60 inches wide x 80 inches long

    White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

    30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.

Dimensions:
See description
Warranty:
10 year Limited Manufacturer
Materials:
See description
Model No:
362156850
Brand: Serta

Features

  • Mattress Type
    Foam, Hybrid, Innerspring, Memory Foam, Sets
  • Thickness
    11 Inch
  • Memory Foam Type
    Foam, Memory Foam
  • Support
    Firm
  • Mattress Top
    Euro Top
  • Product Features
    Made in USA
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  • 1 Stars 1
  • Great Mattress, So-So Delivery

    Product: A week into its use, we're enjoying our queen Serta Perfect Sleeper Luminous Euro Top mattress and box springs set. We purchased this set with the low profile box springs to better complement the proportion of our new bed. We actually picked this type of mattress because we were pretty sure that the bed we were discarding was also a Euro top, and we enjoyed its relative overall firmness with slightly plush top layer. Hubby and I each have bad backs and achey joints, and neither of us cares for excessively cushy mattresses. I think this new mattress is about as soft as I'd ever want. But the most useful thing I learned while choosing a new bed set for online purchase was that you must research and should probably even try bed types out in person, because your comfort is individual to you. Once we narrowed down our preferred mattress type and budget, I went for Serta because of the white glove service and brand reputation. Glad we did. We're happy with our choice. Delivery: While our happiness with the mattress set is the most important thing, it's worth pointing out that the glove service was definitely...not. The freight carrier, Home Direct USA, had a few moments of less than stellar customer service (this company is separate from Overstock.com). For example, the day of delivery, a Home Direct rep called and left me a voice mail, saying they're on their way and that they would like me to call back and confirm that I'm home. When I returned the call ten minutes later, they sounded annoyed that I was calling: "Ma'am. Your delivery is on its way. It's coming. Okay?" as if I phoned to pester them. I didn't even need anything; I was just politely calling back because they asked me to. They took a similar tone in a prior conversation: they called to schedule the delivery, and I let them know that I also had an old mattress to discard (just to give them a heads up in case it was required). There's a female Home Direct rep who seems to be the giver of attitude in both of these cases. There's also a different rep, a male, who was very polite and helpful all along. So maybe they just have one snotty employee who could stand to be customer service trained. However, the deliverers themselves--the two guys who came with the truck--were also unimpressive. One of them stayed in the truck while I helped the other guy bring my giant old king sized mattress downstairs--me--a small girl--taking the brunt of the weight of a gigantic mattress, down the stairs, and out the front door, across the yard, to the truck--while the other worker sits inside of it until I'm done. I also hauled the box springs. One of the guys at least thanked me. Then the guys took the new bed parts upstairs. I let them know that I would set up the bed frame myself later (because it was still in boxes). But I did ask them to take the packaging for the new mattress/box springs. They seemed sort of annoyed about having to unwrap them, but I remembered that debris removal was supposed to be part of white glove service. They were polite guys in general, but I just got a real lazy vibe from them, if unwrapping a mattress is a big deal and having a customer do that much of the work is okay with them. It wasn't a really bad experience, but it was in NO way "white glove service." Total misnomer. Like I said, our happiness with the mattress is really the point. I recommend the set if you like a Euro Top.

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    • Would you recommend this to a friend? Yes
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  • Super soft and sinks in the middle

    Bought this mattress based on the description provided and due to the positive reviews but was highly disappointed on receiving this mattress. I was looking for a cushion firm mattress which would be firm yet comfortable, but this turned out to be ultra soft. However that was not the main issue. The biggest issue with this mattress was that it started to sag in the middle within a week! To a point where rolling off the bed was not possible and took extra effort getting out of the sunken hole. The "Perfect Sleeper" is just marketing fluff and so I'm very disappointed by Serta. Luckily Overstock had excellent customer service and I was able to return it for a full refund.

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    • Would you recommend this to a friend? No
    Flag

    dxp239 from Chicago, IL, Apr 18, 2014

  • Excellent Mattress and Excellent delivery service

    I've been sleeping on a 12 year old mattress and waking up every morning with a stiff back. Just one night on this Serta Perfect Sleeper Luminous Euro Top Queen Mattress and I had the best restful sleep in years. I don't think I even snored once. I woke up refreshed and pain free. It's just firm enough for me and the Euro Top adds to the comfort. As far as the White Glove Delivery. Top Notch. They called 30 minutes prior to delivery to let me know they were on their way. When they arrived one gentleman came to the door and greeted me while the other two gentlemen took my mattress and box spring off the truck. It was a drizzly day and the men asked if they should remove their shoes. WHO DOES THAT NOWADAYS?!? It was a pretty easy delivery for them as I just wanted them to drop the items off, there was no set up. They offered to remove the plastic and help me move furniture to get the mattress into the bedroom. I told them it wasn't necessary as I was going to build a new bed frame and was just storing the mattress until then. They thanked me and left. Excellent service.

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    • Would you recommend this to a friend? Yes
    Flag

    speksmaker from California, Mar 2, 2014

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Product Q&A

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What is the difference between regular or plush mattress and the firmness. yvonne1954 on May 24, 2014
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Answer This Question

Hello yvonne1954, Plush is a softer mattress than a regular mattress. Please let us know if we can be of additional assistance.Thank you for shopping with us! overstockcustomercare1 on Jun 4, 2014
 
 

WHAT IS THE THICKNESS AND DENSITY OF THE FOAM ON THIS MATTRESS? mjrrsr on Apr 4, 2014
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Answer This Question

Hello mjrrsr, thank you for your inquiry! There is 3 ½ inches of foam, all have a different density as they are 2 different types. I hope this helps. Happy shopping! overstockcustomercare1 on Apr 14, 2014
 
 

Is a Serta Perfect Sleeper Luminous Euro Top Queen Mattress a two sided product ????? blindsay1 on Jan 2, 2014
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Answer This Question

Hello blindsay1, this is not a two sided mattress, you do not flip it. Thank you for shopping with us. overstockcustomercare1 on Jan 8, 2014
 
No. Its very hard nowadays to get a two sided mattress. dxp239 on Apr 18, 2014
 
 

Serta Perfect Sleeper Luminous Euro Top Queen Mattress and Foundation Set ? does this mean the wood frame and the Mattress set ? as in everything ? wakemeup1970 on Sep 26, 2013
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Answer This Question

Hi wakemeup1970, this set includes the mattress and foundation. Thanks for shopping with us. overstockcustomercare1 on Oct 3, 2013
 
 

what is the warranty on this mattress set? maryfo78 on Sep 2, 2013
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Answer This Question

There a few different warrantees on this mattress at this time. First we at Overstock.com offer a 30 day no questions asked return to us, less the restocking fee, a 10 year limited manufacturer warrantee and a 10 year warrantee purchased and offered through Overstock.com to protect the buyer of this product. Thank you for shopping Overstock.com. overstockcustomercare1 on Sep 9, 2013
 
 

How many coils in this mattress? monfrye8 on Aug 5, 2013
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Answer This Question

Thank you for contacting us monfrye8. This has 520 coils in queen-size. Please let us know if you have any further questions. overstockcustomercare1 on Aug 12, 2013
 
 

I only need a Mattress. How do I order a Mattress without the foundation? mrneutron111 on Jun 29, 2013
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Answer This Question

Thank you for your quesiton mrneutron111. We have a great selection of mattresses to choose from, here are two of our best sellers. The Beautyrest Classic Reece Plush Euro-top Queen-size Mattress Set, item 13054602 or the Spring Air Cascade Euro Top Value Back Supporter California King-size Mattress Set, item 13207037, check it out. Have a great day. overstockcustomercare1 on Jul 5, 2013
 
 

What is the difference between regular and low profile set? ramt on May 31, 2013
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Answer This Question

Hello ramt, A regular box spring has a height of 9". A low profile box spring (also referred to as LP or LoPro) has a height of 5 3/4" and therefore will lower your new mattress set by approximately 3". Please feel free to contact us again with any further questions. Thank you for shopping with us! overstockcustomercare1 on Jun 6, 2013
 
 

where is this mattress made? janevan on May 27, 2013
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Answer This Question

Hello janevan, This mattres is made in the US. Thank you for shopping with us. overstockcustomercare1 on May 28, 2013
 
 

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Leaves our warehouse in 1-10 business days. *

1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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NOTE:

This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.

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