What is the difference between regular or plush mattress and the firmness.
Serta Perfect Sleeper Luminous Euro Top Queen Mattress and Foundation Set
Enjoy superior comfort in the bedroom when you're aiming for a restful sleep between the sheets with this Serta Perfect Sleeper mattress and foundation set. It helps improve circulation and reduces uncomfortable pressure points.
- Size: Queen
- Set includes: Mattress and foundation
- Construction: Euro top
- Support: Firm Support with Plush Comfort
- Memory foam gently conforms to your body and contours to your sleeping position to help provide pressure relieving comfort.
- Helps improve circulation and reduce the pressure points that can cause tossing and turning
- Combines our continuous coil design with our Head-to-Toe Coil Construction
- Certifications: The Official Mattress of the National Sleep Foundation, Consumer Digest Best Buy
- Materials: Cool Balance Fabric, Pillo-Fill fiber, Visco Memory Foam, Continuous Support Innerspring
- White Glove Delivery Service Included - Delivery, Set-up & Removal of old mattress set
- Mattress set: 20.5 inches high x 60 inches wide x 80 inches long
- Mattress: 11.5 inches high x 60 inches wide x 80 inches long
- Foundation: 9 inches high or low profile 6 inches high x 60 inches wide x 80 inches long
White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.
30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.
|Manufacturer Warranty||10 year Limited Manufacturer|
|Mattress Type||Hybrid Innerspring Memory Foam Sets|
|Memory Foam Type||Foam Memory Foam|
|Mattress Top||Euro Top|
|Product Features||Made in USA|
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Bought this mattress based on the description provided and due to the positive reviews but was highly disappointed on receiving this mattress. I was looking for a cushion firm mattress which would be firm yet comfortable, but this turned out to be ultra soft. However that was not the main issue. The biggest issue with this mattress was that it started to sag in the middle within a week! To a point where rolling off the bed was not possible and took extra effort getting out of the sunken hole. The "Perfect Sleeper" is just marketing fluff and so I'm very disappointed by Serta. Luckily Overstock had excellent customer service and I was able to return it for a full refund.Read More
Product: A week into its use, we're enjoying our queen Serta Perfect Sleeper Luminous Euro Top mattress and box springs set. We purchased this set with the low profile box springs to better complement the proportion of our new bed. We actually picked this type of mattress because we were pretty sure that the bed we were discarding was also a Euro top, and we enjoyed its relative overall firmness with slightly plush top layer. Hubby and I each have bad backs and achey joints, and neither of us cares for excessively cushy mattresses. I think this new mattress is about as soft as I'd ever want. But the most useful thing I learned while choosing a new bed set for online purchase was that you must research and should probably even try bed types out in person, because your comfort is individual to you. Once we narrowed down our preferred mattress type and budget, I went for Serta because of the white glove service and brand reputation. Glad we did. We're happy with our choice. Delivery: While our happiness with the mattress set is the most important thing, it's worth pointing out that the glove service was definitely...not. The freight carrier, Home Direct USA, had a few moments of less than stellar customer service (this company is separate from Overstock.com). For example, the day of delivery, a Home Direct rep called and left me a voice mail, saying they're on their way and that they would like me to call back and confirm that I'm home. When I returned the call ten minutes later, they sounded annoyed that I was calling: "Ma'am. Your delivery is on its way. It's coming. Okay?" as if I phoned to pester them. I didn't even need anything; I was just politely calling back because they asked me to. They took a similar tone in a prior conversation: they called to schedule the delivery, and I let them know that I also had an old mattress to discard (just to give them a heads up in case it was required). There's a female Home Direct rep who seems to be the giver of attitude in both of these cases. There's also a different rep, a male, who was very polite and helpful all along. So maybe they just have one snotty employee who could stand to be customer service trained. However, the deliverers themselves--the two guys who came with the truck--were also unimpressive. One of them stayed in the truck while I helped the other guy bring my giant old king sized mattress downstairs--me--a small girl--taking the brunt of the weight of a gigantic mattress, down the stairs, and out the front door, across the yard, to the truck--while the other worker sits inside of it until I'm done. I also hauled the box springs. One of the guys at least thanked me. Then the guys took the new bed parts upstairs. I let them know that I would set up the bed frame myself later (because it was still in boxes). But I did ask them to take the packaging for the new mattress/box springs. They seemed sort of annoyed about having to unwrap them, but I remembered that debris removal was supposed to be part of white glove service. They were polite guys in general, but I just got a real lazy vibe from them, if unwrapping a mattress is a big deal and having a customer do that much of the work is okay with them. It wasn't a really bad experience, but it was in NO way "white glove service." Total misnomer. Like I said, our happiness with the mattress is really the point. I recommend the set if you like a Euro Top.Read More
I've been sleeping on a 12 year old mattress and waking up every morning with a stiff back. Just one night on this Serta Perfect Sleeper Luminous Euro Top Queen Mattress and I had the best restful sleep in years. I don't think I even snored once. I woke up refreshed and pain free. It's just firm enough for me and the Euro Top adds to the comfort. As far as the White Glove Delivery. Top Notch. They called 30 minutes prior to delivery to let me know they were on their way. When they arrived one gentleman came to the door and greeted me while the other two gentlemen took my mattress and box spring off the truck. It was a drizzly day and the men asked if they should remove their shoes. WHO DOES THAT NOWADAYS?!? It was a pretty easy delivery for them as I just wanted them to drop the items off, there was no set up. They offered to remove the plastic and help me move furniture to get the mattress into the bedroom. I told them it wasn't necessary as I was going to build a new bed frame and was just storing the mattress until then. They thanked me and left. Excellent service.Read More
Questions & Answers
Hello yvonne1954, Plush is a softer mattress than a regular mattress. Please let us know if we can be of additional assistance.Thank you for shopping with us!
WHAT IS THE THICKNESS AND DENSITY OF THE FOAM ON THIS MATTRESS?
Hello mjrrsr, thank you for your inquiry! There is 3 ½ inches of foam, all have a different density as they are 2 different types. I hope this helps. Happy shopping!
Is a Serta Perfect Sleeper Luminous Euro Top Queen Mattress a two sided product ?????
Hello blindsay1, this is not a two sided mattress, you do not flip it. Thank you for shopping with us.
No. Its very hard nowadays to get a two sided mattress.
Serta Perfect Sleeper Luminous Euro Top Queen Mattress and Foundation Set ? does this mean the wood frame and the Mattress set ? as in everything ?
Hi wakemeup1970, this set includes the mattress and foundation. Thanks for shopping with us.
what is the warranty on this mattress set?
There a few different warrantees on this mattress at this time. First we at Overstock.com offer a 30 day no questions asked return to us, less the restocking fee, a 10 year limited manufacturer warrantee and a 10 year warrantee purchased and offered through Overstock.com to protect the buyer of this product. Thank you for shopping Overstock.com.
How many coils in this mattress?
Thank you for contacting us monfrye8. This has 520 coils in queen-size. Please let us know if you have any further questions.
I only need a Mattress. How do I order a Mattress without the foundation?
Thank you for your quesiton mrneutron111. We have a great selection of mattresses to choose from, here are two of our best sellers. The Beautyrest Classic Reece Plush Euro-top Queen-size Mattress Set, item 13054602 or the Spring Air Cascade Euro Top Value Back Supporter California King-size Mattress Set, item 13207037, check it out. Have a great day.
What is the difference between regular and low profile set?
Hello ramt, A regular box spring has a height of 9". A low profile box spring (also referred to as LP or LoPro) has a height of 5 3/4" and therefore will lower your new mattress set by approximately 3". Please feel free to contact us again with any further questions. Thank you for shopping with us!
where is this mattress made?
Hello janevan, This mattres is made in the US. Thank you for shopping with us.
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Shipping & Returns
Standard (5-10 Business Days) *
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.