I wish I could attach a picture to this description, it would show this mattress measures 10 inches from the bottom to the top of the supposed Euro top. The description states this mattress should be 11.5 inches in thickness. I think this mattress is truly missing the Euro top. EXTREMELY firm, I'm a side sleeper and this makes my hips hurt horribly. I now will have to get a mattress topper for this to make it useable, which is what I was trying to avoid. I wanted a firm mattress with enough cushion support, thus choosing a Euro top, to not feel like I was swallowed in foam of a mattress topper. I was SO hoping this would fit the bill, but this wasn't the case. I find it hard to believe this would be a mattress supported by the National Sleep Foundation. I will give overstock.com 10 stars for their customer service in helping me get this resolved. I give Serta a zero.
- How did the color on site compare with the actual product? The color was the only thing correct about this item.
- Please tell us about the quality of the product. There is no quality in this product as it doesn't meet it's stated description.
- How accurate was the on site description of the product? zero
After our delivery glitch, we love this mattress. Somehow I missed that the coils were not individually wrapped, which was on my 'got to have' points. But I am still just as pleased. Love that the bed goes all the way to the edge,(doesn't bevel down) making this king size bed even bigger.