
I just took delivery of the mattress and foundation. It arrived in a timely fashion - perhaps a week and a half from the order date -- that includes a holiday week, so not bad at all. The delivery was very smooth. The men removed the old mattress and box spring, brought in the new, and removed the packing material. The whole process took less than 10 minutes. They were punctual and polite. I have absolutely no complaints about the service. The mattress is exactly as described on the website. I would say that the mattress is more firm than plush, just my opinion. The proof is in the pudding and I will update this review after I've had it for a while.
Leaves our warehouse in 1-10 business days. *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii.
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This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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