I just took delivery of the mattress and foundation. It arrived in a timely fashion - perhaps a week and a half from the order date -- that includes a holiday week, so not bad at all. The delivery was very smooth. The men removed the old mattress and box spring, brought in the new, and removed the packing material. The whole process took less than 10 minutes. They were punctual and polite. I have absolutely no complaints about the service. The mattress is exactly as described on the website. I would say that the mattress is more firm than plush, just my opinion. The proof is in the pudding and I will update this review after I've had it for a while.
- How did the color on site compare with the actual product? excellent
- Please tell us about the quality of the product. very good
- How accurate was the on site description of the product? excellent
This mattress is horrible to sleep on. I wake up with aches and pains all the time. Plus toss and turn trying to find a comfortable way to sleep. It is starting to "bunch up" in certain areas. It is the most uncomfortable mattress I have ever owned. Is not worth what I gave for it. Will not ever buy another one and wouldn't recommend it to anyone