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Serta Perfect Sleeper Conviction Super Pillowtop King-size Mattress and Box Spring Set

Overall Rating Rating 3.8  |  12 reviews  |  Write a review
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Item #: 13692122
    This mattress set is designed to help address five common sleep issues: tossing and turning, lack of back support, temperature concerns, partner disturbance and sagging. This is the first official mattress of the National Sleep Foundation. ...more

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Sponsored Links What's This?
    This mattress set is designed to help address five common sleep issues: tossing and turning, lack of back support, temperature concerns, partner disturbance and sagging. This is the first official mattress of the National Sleep Foundation.

    • Set includes: Mattress and foundation
    • Construction: Super Pillowtop
    • Support: Plush
    • Materials: Cotton, foam, fiber, wood, steel
    • Awarded a Consumers Digest 'Best Buy'
    • Visco-elastic Memory Foam conforms to your body to reduce pressure points
    • Convoluted foam designed to provide additional pressure relief at the shoulders, arms and hips
    • Rows of continuous coils provide stability
    • Total Edge Foam Encasement prevents sagging at the edges
    • Meets all federal flammability standards with Serta's patented FireBlocker system

    Dimensions

    • Mattress set: 23 inches high x 76 inches wide x 79.5 inches long
    • Mattress: 14 inches high x 76 inches wide x 79.5 inches long
    • Two foundations: 9 inches high or low profile 5 inches high x 38 inches wide x 79.5 inches long

    White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

    30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.




Dimensions:
See product description
Warranty:
10 year Limited Manufacturer
Materials:
Memory Foam, Convoluted Foam, Cotton, Fiber, Wood, Steel
Model No:
171833860
Brand: Serta

Features

  • Mattress Type
    Innerspring, Memory Foam
  • Thickness
    14 Inch
  • Support
    Plush
  • Mattress Top
    Pillow Top
  • Product Features
    Made in USA
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Showing 2 most helpful reviews on this product.

  • 5 Stars 7
  • 4 Stars 1
  • 3 Stars 1
  • 2 Stars 0
  • 1 Stars 3
  • Great product

    We were torn between a Trump mattress and a Serta mattress. However, Trump mattress would have cost us 2.5 times more than our Serta. I tried both of the mattress out in the store and the quality is identical to me. Therefore we went for Serta and never looked back. The mattress is of great quality and my husband and I both love it! Thanks Overstock!!!

    • How did the color on site compare with the actual product? True color
    • Please tell us about the quality of the product. Great quality
    • How accurate was the on site description of the product? Pretty accurate
    • Would you recommend this to a friend? Yes
  • Feels like a heavenly bed

    This was my first purchase of a king size mattress and box spring. When it arrived, I had to approve the movers being able to bend the mattress because of the massive size and moving it to the second floor of an old house. The mattress itself is extremely comfortable, not too soft and not too hard. I highly recommend this high quality mattress at the price offered.

    • Would you recommend this to a friend? Yes
View All Most Helpful Reviews
  • WARRANTY ISSUES!

    Great mattress, the FIRST year. Has a huge bubble in the middle now after 1 year and one month of sleeping on it. So, comes with a 10 year warranty. Called Serta, and I was told I have to send original receipts, and also the tag on the mattress and fill out claim forms, then, Serta will send someone out, which I will have to pay $35 to the inspector. WHAT? It comes with a warranty!? But yet I have to pay?? So, I spent $1000 on a mattress that I can't sleep on because it is so uncomfortable. I guess I can sleep on the side, but that defeats the purpose of a King size bed now doesn't it? I will never buy a mattress online again, stores have a much better warranty/return program.

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    • Would you recommend this to a friend? No
    Flag

    jk1969 from Ohio, May 9, 2014

  • Other Less Expensive Mattresses Just as Good

    This mattress definitely won't substitute for an orthopaedic mattress. It is too soft if you have spinal stenosis or disc.problems. I was sleeping on a 20 year old orthopaedic firm mattress with a 3" memory foam topper prior to purchasing this mattress. It was still very comfortable but I thought it was past time to "upgrade". Bad mistake. This one kills my back. And, after 6 mos., it DOES sag on the edges when sitting on them. I weigh 228 lbs. for what it's worth.

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    • Would you recommend this to a friend? No
    Flag

    everett8541 from Jacksonville, FL, Dec 21, 2013

  • Great Sleep Mattress!!

    I adore this mattress..I look forward to going to sleep every night. My previous mattress was foam and I awoke with aches and pains every morning. With this mattress..no more aches and pains. I love it!!!

    • How did the color on site compare with the actual product? Exactly as indicated
    • Please tell us about the quality of the product. Great Product and excellent quality
    • How accurate was the on site description of the product? Very accurate
    • Would you recommend this to a friend? Yes
    Flag

    tawhite65 from Triangle, VA, Jun 10, 2013

  • Great mattress

    I sleep good at night. I really enjoy this mattress.

    • Would you recommend this to a friend? Yes
    Flag

    itsjessme from California, May 22, 2013

  • Make sure you cancel fast if need to or.

    Orders not shipped should be canceled.Ironic I wanted an upgrade.Not now,I am stuck with the first choice.

    • How did the color on site compare with the actual product? you will get stuck with items.
    • Please tell us about the quality of the product. Bad return policy.
    • How accurate was the on site description of the product? If not shipped CANCEL !
    • Would you recommend this to a friend? No
    Flag

    gypsysdad from Florida,Broward County., Mar 19, 2013

View All Most Recent Reviews

Product Q&A

Ask a Question

Does the low profile set have the same structural integrity as the thicker one? I would like the thinner version, but I want to make sure the guts of the boxspring are the same. klippership on Feb 18, 2013
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Answer This Question

Thank you for your question and I apologize for the delayed response. Yes, the low profile box spring and regular foundation have the same structural integrity, the difference is the height. overstockcustomercare1 on Feb 22, 2013
 
 

How do I go about enforcing the comfort guarantee? fromeffingham on Oct 4, 2012
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Please contact customer service at 1-800-842-2446 for more information on how to set up a return. overstockcustomercare1 on Oct 4, 2012
 
 

So, if mattresses are non-returnable, then how does the 30 day comfort guarantee work? fromeffingham on Sep 17, 2012
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If you are not satisfied with your mattress within the first 30 days, you may return it for a refund, minus a restocking fee. After 30 days, the mattress cannot be returned. overstockcustomercare1 on Sep 17, 2012
 
 

So, for a king sized mattress, what sort of restocking fee might there be? fromeffingham on Sep 12, 2012
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Answer This Question

Mattress sets are nonreturnable upon signature at delivery. Mattresses are nonreturnable if opened or taken out of their plastic wrapping. However, if there is damage or a manufacturer''s defect, the cost is fully refundable. overstockcustomercare1 on Sep 13, 2012
 
 

How does the "30 day comfort guarantee" work. What is the amount of the restocking fee? fromeffingham on Sep 12, 2012
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This gives you thirty days for buyers remorse. The restocking fee depends on the item''s weight. overstockcustomercare1 on Sep 12, 2012
 
 

How does the 30 day comfort guarantee work? Also, is there no warranty on this product if the "mattress service plan declined? fromeffingham on Sep 12, 2012
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Please refer to the warranty page for specific information on the 30-day warranty. This has a 10-year limited manufacturer''s warranty. overstockcustomercare1 on Sep 12, 2012
 
 

The low box spring says 5 inc high, 79.5 inch long & 38 inch wide? Is that a typo? 38 inches wide? Mattress is around 72 or 73 inches wide so how can the box spring be half the size? shopper101101 on Aug 19, 2012
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There are two box springs that create the king box spring. overstockcustomercare1 on Aug 20, 2012
 
 

Is there a comfort rating? mshaw81 on May 29, 2012
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I give it a 5 out of 5. Very comfortable mattress. bhinmi on Feb 24, 2013
 
 

Is the coil count 832 or 532? I see both answer below. I am assuming 532 is correct? ny2012 on May 6, 2012
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The coil count is 672. overstockcustomercare1 on May 10, 2012
 
 

Is this considered a "medium firm" mattress?  on Apr 20, 2012
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A plush mattress will be softer than any other type of mattress except extra-plush. This mattress type is most common on pillow top mattresses, as the padded top gives the ultimate comfort. Therefore, plush is on the softer side of mattresses. overstockcustomercare1 on Apr 23, 2012
 
 

Flex coil Design?  on Mar 17, 2012
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This comes with the 532 Continuous Support Innerspring with Foam Encasement – not the 720 FlexZone design. overstockcustomercare1 on Mar 21, 2012
 
The coil count is 672. overstockcustomercare1 on May 10, 2012
 
This comes with the 532 continuous support innerspring with foam encasement design. This is not the 720 FlexZone design. overstockcustomercare1 on Jul 18, 2012
 
 

Is this a split box spring?  on Mar 12, 2012
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Yes it is. It says it in the description...  on Mar 14, 2012
 
Yes, the king size foundation is split. overstockcustomercare1 on Mar 15, 2012
 
 

What is the coil count? djm1017 on Mar 9, 2012
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The coil count is 672 overstockcustomercare1 on May 10, 2012
 
The coil count is 672. overstockcustomercare1 on May 18, 2012
 
 

How many inches is the pillowtop? holidaybride on Feb 8, 2012
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The pillowtop is 3 inches thick. overstockcustomercare1 on Feb 10, 2012
 
 

Be the first to ask a question about this product.
1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
More details

NOTE:

This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.

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