We received this 57 pound product in a large box which had no shipping packaging for protection. There are wheels to roll this large zipped bag and the wheels were cracked and unable to roll. Also, the zipper was broken so we were unable to even open the bag.
- Would you recommend this to a friend? No
After sleeping on a 6-inch latex mattress from Ikea for two months, this was a nice change for supporting my abdominal surgery recovery process. Although lower than my current ("permanent" bed), it is substantial in height, length, and overall comfort. The never-flat pump truly is quiet although I would prefer a rheostat setting vice defined firmness levels -- my comfortable setting is between medium and firm. Nice form factor for moving and storage.
- How did the color on site compare with the actual product? Same color
- Please tell us about the quality of the product. I read the reviews about failure points near the support joints, and can see this as a potential problem IF you expand / contract it often. If that is your intended use, I would recommend buying the extended warranty protection.
- How accurate was the on site description of the product? Excellent description
- Would you recommend this to a friend? Yes