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Serta Bristol Way Pillowtop Queen-size Mattress and Box Spring Set

Overall Rating Rating 4.4  |  104 reviews  |  Write a review
Today $529.99
Item #: 12219510
    You're sure to have sweet dreams, thanks to this comfortable queen-size mattress and box spring set from Serta. The pillowtop mattress's zoned convoluted foam contours to your body to relieve pressure points, and innerspring coils offer added comfort....more

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Sponsored Links What's This?
    This Serta bedding set includes a queen-size mattress and box spring. The pillow-top mattress features zoned convoluted foam to relieve pressure points and provide body-contouring comfort.

    • Set includes: Mattress, box spring
    • Pillowtop design comforts and cradles body
    • VertiCoil Premier Innerspring coil design provides increased surface coverage
    • Pillo-fill fiber provides optimum heat and moisture control
    • More surface coverage results in increased reaction and conformity to individual contours of each person's body
    • Zoned Convoluted Foam relieves pressure points
    • Meets all federally mandated flammability standards with Serta's patented FireBlocker system

    Dimensions
    • Mattress set: 20 inches high x 60 inches wide x 79 inches long
    • Mattress: 11 inches high x 60 inches wide x 79 inches long
    • Foundation: 9 inches high or low profile 5 inches high x 60 inches wide x 79 inches long

    Photo is for illustration purposes only. Fabric color, pattern and quilt stitching may vary.

    White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

    30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.




Dimensions:
20 inches thick x 58 inches wide x 78 inches long
Warranty:
5 year Manufacturer
Materials:
Pillo-Fill Fiber, Comfort Cushions, Steel & Wood Foundation
Model No:
542163-850

Features

  • Mattress Type
    Innerspring
  • Thickness
    11 Inch
  • Support
    Medium, Plush
  • Mattress Core Construction
    Innerspring
  • Mattress Top
    Pillow Top
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Showing 5 most helpful reviews on this product.

  • 5 Stars 72
  • 4 Stars 20
  • 3 Stars 3
  • 2 Stars 3
  • 1 Stars 6

Overall Rating: 4.4

Most Helpful Reviews

  • Very Happy

    I know it may seem risky but I took the chance based on the reviews. This was my first purchase on overstock and a big one at that. I am extremely happy with the product. Overstock contacted me soon after the purchase and explained everything that would be involved with the shipping of this oversized object. The delivery company contacted me to schedule a time a week in advance. I am extremely happy with my purchase and decision and will definetly shop here again. Also, we got a mattress pad that arrived like the next day and everything shipped for a dollar can't beat that the local places want atleast $50. If you are thinking about it go for it. Finally, I am writing this review several months later and the whole process took approx 2-3 wks. Thanks again

    • Would you recommend this to a friend? Yes
  • Perfect!

    We love this bed! It has the perfect density, not too soft that you sink down too far, and no where near too firm where you feel like you're sleeping on a board. It was delivered to my doorstep within 2 weeks ... fantastic!

    • Would you recommend this to a friend? Yes
  • ABSOLUTELY TERRIBLE

    I've bought many things online and numerous items at Overstock.com, but this mattress is TERRIBLE! I want my money back! Not only does it NOT look as indicated, it did NOT have the VertiCoil System it advertised! How do I know, this cheap "Knock Off" Serta is not made correctly and the tag does NOT state it has tthe VertiCoil System - Which is the primary reason I bought the mattress. Further, the mattress is VERY Wobbly! When you sit down, lay down or move, it is like being on the ocean - moving left to right and up and down. You couldn't even have a kid jump up and down on it because it is so unstable. With every movement, the bed rocks so uncomfortably. I noticed it within the first 3 hours of its delivery on 12/29. I called overstock to get my money back and they refuse. I want to send it back but I can't! This is a terrible waste of a half grand! Serta can't make these mattresses, they must lend their name to some substandard mattress maker. I CAN'T STAND THIS TERRIBLE MATTRESS! I want my money refunded. Note to the wise, DON'T BUY MATTRESSES ONLINE!

    • Would you recommend this to a friend? No
  • The pillowtop is firm and confortable

    This mattress and box spring are great for the value. I went and price compared and tried other mattress before purchasing this one. I was concerned about the feel and comfort level but this beat my expectations. After laying on various types of mattress at other stores this was better than the samples at Mattress Discounters and other mattress warehouses. This is really the bang for the buck. Hope this helps and you enjoy!!

    • How did the color on site compare with the actual product? Exact color match to the photo
    • Please tell us about the quality of the product. The matress is firm and comfortable
    • How accurate was the on site description of the product? The discription was accurate.
    • Would you recommend this to a friend? Yes
  • Serta Mattress

    This mattress is just dreamy. It arrived quickly and in perfect condition. I have had fabulous sleep since this mattress arrived. I would definitely recommend this mattress.

    • Would you recommend this to a friend? Yes
View All Most Helpful Reviews

Most Recent Reviews

  • Very comfortable

    Very comfortable. Nice mattress especially for the price.

    • How did the color on site compare with the actual product? good
    • Please tell us about the quality of the product. good
    • How accurate was the on site description of the product? good
    • Would you recommend this to a friend? Yes
    Flag

    dbty from S Carolina,

  • So far, so good, being a Serta!

    Being new, it was as great as I suspected. Let's say that if I needed another matress set, for another room, I would buy this set again.

    • How did the color on site compare with the actual product? exactly the same
    • Please tell us about the quality of the product. it's new, So right now, it's great.
    • How accurate was the on site description of the product? It was as described.
    • Would you recommend this to a friend? Yes
    Flag

    blacksilver from Inwood, New York,

  • Very bad experience with the delivery

    This is my first big purchase from Overstock. I just moved to my new house, so I ordered the mattress set. It turned out the box spring would not fit on my stair to go upstairs to my bedroom. As such, I had to refuse the set and sent them back. After signing all the paperwork and the delivery guys took the mattress back and put them in the truck. They rang my doorbell and told me that the spoke to Overstock and was told that they could sent me a split box spring if I want to just keep the mattress. I obviously accepted the offer. When I contacted Overstock later in the day, I was told that Overstock would not send me a split box spring. They could either offer me some compensation to purchase the box spring locally or I would have to arrange for the return and be responsible for the shipping fees for the return. Now the mattress set costs a little over $500 and I am sure the shipping would not be cheap for which I would not get anything for that money, so that could not be acceptable to me. Eventually, I opted for the small compensation. What else could I do? Now I have to find a split box spring somewhere. I really feel deceived and thus consider this a terrible purchasing experience with Overstock.

    • Would you recommend this to a friend? No
    Flag

    chrho52 from Washington DC,

  • LOVE this bed

    As I stated in my other review, my husband and I moved into our first apartment together and this was the first 'real' bed we bought as a couple. When we first moved in we had an air mattress until I found this bed on overstock! The price was amazing and we could not pass it up! Shipping was painless and went so smoothly. The shippers were great! I have to say that this bed is so comfortable! I was worried about buying a bed online and not being able to check it out first, but I was pleasantly surprised! We use it everyday and I just love it! Honestly, it is the most comfortable bed I have ever had.

    • How did the color on site compare with the actual product? It was almost exact
    • Please tell us about the quality of the product. Great
    • How accurate was the on site description of the product? Almost exact
    • Would you recommend this to a friend? Yes
    Flag

    demonsangel from Kentucky,

  • Great price, great comfort

    I was a little skeptical about buying a mattress online- but I figured the difference in price was worth the gamble. I am really glad I did!! Awesome price, and a super comfortable, high quality mattress. No complaints at all.

    • How did the color on site compare with the actual product? Exact
    • Please tell us about the quality of the product. Very good quality
    • How accurate was the on site description of the product? Exact
    • Would you recommend this to a friend? Yes
    Flag

    zebd from Charlotte, NC,

View All Most Recent Reviews

Product Q&A

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Is the mattress foam encased? kittensparkle on Apr 24, 2013
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Answer This Question

Hello kittensparkle, Unfortunately, this item is out of stock. We currently do not have inventory to check, and cannot guarantee the item will be restocked. We recommend entering your email address, in the top right corner of the product page, to be notified if this item does come back in stock. Thank you for shopping Overstock.com, let us know if you have additional questions. overstockcustomercare1 on May 1, 2013
 
 

What is the difference between the mattress set and w/low profile set option? rmichael71 on Dec 27, 2012
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Answer This Question

Mattress set: 20 inches high x 60 inches wide x 79 inches long high Mattress: 11 inches high x 60 inches wide x 79 inches long low overstockcustomercare1 on Dec 27, 2012
 
My advice is that if you are a shorter person like I am, 5'2 go with the low profile box springs. I did not when I bought it and it is pretty high. I love it though! demonsangel on Apr 9, 2013
 
 

Does this bed require a abnormal sized queen size bed frame? Or is there a standard size for the "queen size bed"?  on Jun 21, 2012
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Answer This Question

Serta mattresses fit standard bed frame sizes. Please feel free to contact us again with any further questions. overstockcustomercare1 on Jun 26, 2012
 
 

what are the best size sheets to fit this pillow top mattress in a queen size. I guess what is the depth of the mattress klbastow19 on Apr 17, 2012
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Answer This Question

The depth of the mattress is 11 inches. We would recommend a sheet set with a pocket of 11-12 inches. overstockcustomercare1 on Apr 17, 2012
 
 

how many coils does box spring have?  on Mar 12, 2012
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Answer This Question

The coil density count for the Bristol Way in a queen is 504 Coils 13 3/4 gauge Helical (wires that hold the coils together) 17 1/2 gauge Border rod 6 gauge overstockcustomercare1 on Mar 14, 2012
 
 

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