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Serta Bristol Way Pillowtop Queen-size Mattress and Box Spring Set

Overall Rating Rating 4.4  |  109 reviews  |  Write a review
Today $529.99
Item #: 12219510
    You're sure to have sweet dreams, thanks to this comfortable queen-size mattress and box spring set from Serta. The pillowtop mattress's zoned convoluted foam contours to your body to relieve pressure points, and innerspring coils offer added comfort....more

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Sponsored Links What's This?
    This Serta bedding set includes a queen-size mattress and box spring. The pillow-top mattress features zoned convoluted foam to relieve pressure points and provide body-contouring comfort.

    • Set includes: Mattress, box spring
    • Pillowtop design comforts and cradles body
    • VertiCoil Premier Innerspring coil design provides increased surface coverage
    • Pillo-fill fiber provides optimum heat and moisture control
    • More surface coverage results in increased reaction and conformity to individual contours of each person's body
    • Zoned Convoluted Foam relieves pressure points
    • Meets all federally mandated flammability standards with Serta's patented FireBlocker system

    • Mattress set: 20 inches high x 60 inches wide x 79 inches long
    • Mattress: 11 inches high x 60 inches wide x 79 inches long
    • Foundation: 9 inches high or low profile 5 inches high x 60 inches wide x 79 inches long

    Photo is for illustration purposes only. Fabric color, pattern and quilt stitching may vary.

    White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.

    30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.

20 inches thick x 58 inches wide x 78 inches long
5 year Manufacturer
Pillo-Fill Fiber, Comfort Cushions, Steel & Wood Foundation
Model No:
Brand: Serta


  • Mattress Type
  • Thickness
    11 Inch
  • Support
    Medium, Plush
  • Mattress Top
    Pillow Top
  • Product Features
    Made in USA
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Showing 5 most helpful reviews on this product.

  • 5 Stars 74
  • 4 Stars 21
  • 3 Stars 4
  • 2 Stars 3
  • 1 Stars 7
  • Very Happy

    I know it may seem risky but I took the chance based on the reviews. This was my first purchase on overstock and a big one at that. I am extremely happy with the product. Overstock contacted me soon after the purchase and explained everything that would be involved with the shipping of this oversized object. The delivery company contacted me to schedule a time a week in advance. I am extremely happy with my purchase and decision and will definetly shop here again. Also, we got a mattress pad that arrived like the next day and everything shipped for a dollar can't beat that the local places want atleast $50. If you are thinking about it go for it. Finally, I am writing this review several months later and the whole process took approx 2-3 wks. Thanks again

  • Perfect!

    We love this bed! It has the perfect density, not too soft that you sink down too far, and no where near too firm where you feel like you're sleeping on a board. It was delivered to my doorstep within 2 weeks ... fantastic!


    I've bought many things online and numerous items at, but this mattress is TERRIBLE! I want my money back! Not only does it NOT look as indicated, it did NOT have the VertiCoil System it advertised! How do I know, this cheap "Knock Off" Serta is not made correctly and the tag does NOT state it has tthe VertiCoil System - Which is the primary reason I bought the mattress. Further, the mattress is VERY Wobbly! When you sit down, lay down or move, it is like being on the ocean - moving left to right and up and down. You couldn't even have a kid jump up and down on it because it is so unstable. With every movement, the bed rocks so uncomfortably. I noticed it within the first 3 hours of its delivery on 12/29. I called overstock to get my money back and they refuse. I want to send it back but I can't! This is a terrible waste of a half grand! Serta can't make these mattresses, they must lend their name to some substandard mattress maker. I CAN'T STAND THIS TERRIBLE MATTRESS! I want my money refunded. Note to the wise, DON'T BUY MATTRESSES ONLINE!

  • The pillowtop is firm and confortable

    This mattress and box spring are great for the value. I went and price compared and tried other mattress before purchasing this one. I was concerned about the feel and comfort level but this beat my expectations. After laying on various types of mattress at other stores this was better than the samples at Mattress Discounters and other mattress warehouses. This is really the bang for the buck. Hope this helps and you enjoy!!

    • How did the color on site compare with the actual product? Exact color match to the photo
    • Please tell us about the quality of the product. The matress is firm and comfortable
    • How accurate was the on site description of the product? The discription was accurate.
  • Serta Mattress

    This mattress is just dreamy. It arrived quickly and in perfect condition. I have had fabulous sleep since this mattress arrived. I would definitely recommend this mattress.

View All Most Helpful Reviews
  • If I could do it all over

    I wouldn't order this mattress again if I could do it all over. I knew I wanted a pillow top coil mattress, and I am an avid online shopper, I get pretty much everything online. I hate going to mattress stores and dealing with salesman. Plus, can you ever really test the mattress at a store? So, I took a chance on this mattress, based on the reviews, and great price. Now, I will say at first this mattress was lovely. When I got the mattress, I was the only one sleeping in it, so no problem. It felt great, I didn't have to worry about feeling anyone else move, getting up or down, or even twitching in their sleep. Shortly after getting the mattress however, my boyfriend moved in... it was all downhill from there. I could feel his every movement, it shakes the entire bed like an earthquake with even the tiniest of twitches from him. It is not a sturdy mattress by far. The mattress sleeps pretty well, aside from the what seems to be overly exaggerated movement, but I did also end up putting a 2" - 3" memory foam mattress topper on it, as it wasn't as plush as I'd hoped. I would NOT recommend this mattress FOR COUPLES. But if it's only going to be you sleeping in it, go for it. I bought this bed in April 2013, and my boyfriend and I are now on the hunt for a new mattress. This bed has made me hate sleeping with someone in the bed so much that I'm upgrading to memory foam so I don't feel his movement. LOL We also have two dogs that sleep in the bed, so it's not all him. Oh I should also mention that I had a Serta pillow top coil spring mattress prior to this one, which my boyfriend did also sleep in with me and it was great. Not wobbly, and very sturdy, I never felt him move as much as I do with this one. So I have had some comparison to this mattress, and lets just say... I can't wait to get rid of this mattress and get a goodnight's sleep.


    tap4lsu01 from Raleigh, NC, Jan 12, 2015

  • too soft

    This mattress is way to soft. We put it in our guest room and after just a few uses, it started to sag in the middle. If I sleep on it for more than 2 nights I get horrible back pain. I would steer clear of this and put your money towards a memory foam mattress from the big box store for the same price.


    capizzi0 from Houston, tx, Nov 22, 2013

  • I Sleep Better!

    Great mattress...My friends all come over and flop on my bed. LOL

    • How did the color on site compare with the actual product? Great
    • Please tell us about the quality of the product. It sleeps well. My body is all the better for the comfort this mattress brings. I haven't had a new mattress in about 3 or 4 years.
    • How accurate was the on site description of the product? Very well done.

    rafree from Washington, DC, Jul 23, 2013

  • bed

    This bed is the best thing I every purchased. I had my share of bed, but this one is grande. No more issues with my back, I get a full sleep. Getting up in the morning fully refresh! I'm hooked on Serta!

    • How did the color on site compare with the actual product? N/A
    • Please tell us about the quality of the product. Awesome!
    • How accurate was the on site description of the product? very much on target!

    nyny2574 from NY, NY, Jun 26, 2013

  • Setaa Bristol Wasy Pillowtop

    The mattress and box spring arrived sooner then I had expected. My husband and I are enjoying it. We feel so rested every time we get up. If you are looking for a soft comfortable mattress, this is the one.

    • How did the color on site compare with the actual product? same as described
    • Please tell us about the quality of the product. great quality
    • How accurate was the on site description of the product? very accurate

    jp083 from New York, NY, May 31, 2013

View All Most Recent Reviews

Product Q&A

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Is the mattress foam encased? kittensparkle on Apr 24, 2013
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Answer This Question

Hello kittensparkle, Unfortunately, this item is out of stock. We currently do not have inventory to check, and cannot guarantee the item will be restocked. We recommend entering your email address, in the top right corner of the product page, to be notified if this item does come back in stock. Thank you for shopping, let us know if you have additional questions. overstockcustomercare1 on May 1, 2013
Its in two pieces(mattress and box) nyny2574 on Jun 26, 2013
@ nyny2574, the mattress is not in two pieces, the mattress set is two pieces. Some mattresses have foam around the inside of the mattress for durability. kittensparkle on Jun 27, 2013

What is the difference between the mattress set and w/low profile set option? rmichael71 on Dec 27, 2012
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Answer This Question

Mattress set: 20 inches high x 60 inches wide x 79 inches long high Mattress: 11 inches high x 60 inches wide x 79 inches long low overstockcustomercare1 on Dec 27, 2012
My advice is that if you are a shorter person like I am, 5'2 go with the low profile box springs. I did not when I bought it and it is pretty high. I love it though! demonsangel on Apr 9, 2013

Does this bed require a abnormal sized queen size bed frame? Or is there a standard size for the "queen size bed"?  on Jun 21, 2012
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Answer This Question

Serta mattresses fit standard bed frame sizes. Please feel free to contact us again with any further questions. overstockcustomercare1 on Jun 26, 2012

what are the best size sheets to fit this pillow top mattress in a queen size. I guess what is the depth of the mattress klbastow19 on Apr 17, 2012
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Answer This Question

The depth of the mattress is 11 inches. We would recommend a sheet set with a pocket of 11-12 inches. overstockcustomercare1 on Apr 17, 2012

how many coils does box spring have?  on Mar 12, 2012
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Answer This Question

The coil density count for the Bristol Way in a queen is 504 Coils 13 3/4 gauge Helical (wires that hold the coils together) 17 1/2 gauge Border rod 6 gauge overstockcustomercare1 on Mar 14, 2012

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1-4 week delivery after the item ships:**

Delivered by freight carrier. See Oversized Item Delivery Policy.

Mattress Return Policy:

Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:

This item will be shipped via freight carrier to your home, excluding rural routes, remote areas not in close proximity to areas commonly serviced by freight carriers, islands, APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening phone numbers during check out so our carrier can contact you to schedule delivery. Refer to our Oversized Item Delivery Policy for additional information.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.

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