What is the restocking fee if we decide the bed is not firm enough (per the reviews)?
we got this for our rental home and tenants have been very happy with it....
This California-king-sized mattress set from Serta combines Euro-top design that adds a layer of soft comfort with a strong, firm box spring for extra support. This durable mattress set is available with either a regular- or low-profile foundation.
ITEM#: 11927339Sleep in comfort on this California king-size mattress set.
- Features antimicrobial fibers to help reduce asthma and allergy triggers
- Includes a Sertapedic Euro-top mattress with box spring
- Euro-top design is ideal for those customers that love that extra layer of softness and comfort that cradles your body when you lie down
- Double-tempered hourglass steel coil design that provides lasting support to the body
- Serta's heavy-gauge steel border rod provides enhanced edge support and a firm seating edge
- Mattress set meets all federally mandated flammability standards with Serta's patented FireBlocker system
- Mattress set: 20 inches high x 72 inches wide x 84 inches long
- Mattress: 11 inches high x 72 inches wide x 84 inches long
- Foundation: 9 inches high or low profile 5 inches high x 36 inches wide x 84 inches long
White glove home deliveries require a 4-hour window to complete delivery; this includes delivery of the mattress, set-up in the room of your choice, removal of all packaging and debris and removal of your old mattress upon request. Please note that there is no surcharge for additional flights of stairs. You will be contacted by the home delivery agent when the product is ready for delivery (typically 1 to 3 weeks), we recommend requesting product removal at the same time you schedule your home delivery appointment.
Photo is for illustration purposes only. Fabric color, pattern and quilt stitching may vary.
30-Day Comfort Guarantee - If you are not satisfied with your purchase within 30 days, you may return your order for a refund less a re-stocking fee. After 30 days, the mattress cannot be returned.
|Mattress Top||Euro Top|
|Warranty||5 year Limited Manufacturer|
|Materials||Steel, foam, cotton, wood|
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we got this for our rental home and tenants have been very happy with it.Read More
Great for the price point!Read More
the bed is exactly as advertised. The mattress is firm with a softer top. I have to buy a feather bed for top as I prefer a thicker softness on top, however, this bed is exactly as promised. Delivery was amazing we have a steep drive and delivery persons had to carry components up that drive then up stairs and set up and it was done in less than 20 minutes- amazing, kind, fast, and well done!Read More
This mattress is great for medium to firm preference. We have had it for three years and while some dents have started to show up after three years, the mattress remains comfy.Read More
It's a good bed, delivered on time. The thing called 'foundation' is not actually a foundation that's their term for the box springs.Read More
The bed is way too soft and was described as semi-firm. I can live with it but I doubt it will be my bed for years. Delivery was good, and the mattress was clean.Read More
I took a chance and ordered this mattress online. I had gone to every mattress store, furniture store and department store trying out mattresses, but just couldn't get over the prices! My mom and sister suggested Overstock.com, so I researched mattresses and ended up ordering this one. It was a GREAT choice! Just the right amount of firm/soft for my husband and I, and it was delivered fast. The delivery company was great and brought in the mattress and boxspring(s) with no problem. We will be ordering another mattress in the next six months or so for a guest room, and it will be from Overstock.com.Read More
I looked and looked at all the mattress options over and over. I finally choose this mattress and it is perfect. Its not too hard and not too soft, its more on the soft side though. Great for what I paid for it.Read More
I read all the reviews and figured well most people did like this bed. I ordered a cal king and I am coming from owning a beautyrest plush bed that is amazing mind you but it was a queen and we needed a bigger bed. I read reviews that worried me that this bed was cheap I should have listened to them. I worked in a furniture store a while back that is why I have an amazing beautyrest plush bed that I got an amazing deal on so for me to pay full price for a bed was not going to happen. I know how much it really costs to make a bed so anyway. I will say that the bed was delivered within a week of me ordering it. The guy's did a great job putting it on my bed frame. I noticed right away that this was a much softer bed than I expected which is fine but with that means its not very thick either. My other bed is 15 inches thick I think just the mattress this one is 11 inches I think. and after my first night of sleep on it last night I felt my husband move the entire night not just a little a lot. Our other bed you never felt the other person rolling around that is how good it is. And we both seemed to sink towards the middle of the mattress. Which I read about in another review and we are small people 5'4 each and weigh less than 150 each. So now we are stuck with a very squicky bed and we will always feel eachother moving and will be spending more time touching in the middle than we did before in our queen size bed. I would rate this bed a 3 out of 10 only because its cheap I guess you get what you paid for although when I checked around for the price stores were selling this bed they wanted 1800.00 for it so I figured well it really only is the price of this bed if not even a little less so it can't be too bad. I am dissapointed in it and wish I could return it now.Read More
I purchased this mattress on3/25/2010. There is a manufacturer's label which states the mattress was made on 3/30/2010. I don't know who they got to make this mattreess but I actually had to go retrieve my old mattress from the pick-up in my yard. I tried it for 3 days. I tossed and turned all night, I sunk down in various places in the mattress and I woke up with worse back pain. I can not tolerate this mattress. I guess you get what you pay for.Read More
Questions & Answers
Thanks for your interest the re-stocking fee can be $120-$180.
Is the box spring for the California king size two separate pieces, or one king size box spring?
Mattress: 11 inches high x 72 inches wide x 84 inches long Foundation: 9 inches high or Low Profile 5 inches high x 36 inches wide x 84 inches long
Two separate pieces.
Is the box spring split or one piece?
The box spring is split into two 36-inch wide sections.
The link to read the reviews for this items page is not working and I can't read the reviews. Is there some ways that I can see them. http://www.overstock.com/Home-Garden/Serta-Bristol-Way-Euro-top-California-King-size-Mattress-and-Box-Spring-Set-with-Bonus-Blanket/3879194/product.html#custreviews
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Shipping & Returns
1-4 week delivery after the item ships:**
Delivered by freight carrier. See Oversized Item Delivery Policy.
Mattress Return Policy:
Mattress Sets are non-returnable upon signature at delivery. Mattresses are
non-returnable if opened or taken out of their plastic wrapping.
This item cannot be shipped to Alaska or Hawaii. More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.