Sleep or sit with elegance and poise with the Serta futon frame and bed. Offering flip-top storage arms and magazine racks, the wire mesh deck provides support and the four position click/clack deck operates with ease from the front of the frame....more
I would give it a Ten!! This is a wonderful dark walnut satin finished Futon! My son-n-law and I put it together (we used a clutch power drill) in less than two hours and half of that time was organizing and unpacking. Shipping was fabulous. We received it in less than a week! No damage at all! The quality is fabulous! The frame is powder coated and the wood frame is solid wood no MDF wood products. Another wonderful point is we have encountered no slippage of the mattress. The cover on it is not removable so you will want to order another cover for it. I only had one problem and that was no wood color was listed on overstock site and when I asked on direct chat, he told me "Yes it looks brown" I took the chance though and was not disappointed. It looks like a dark walnut with a nice satin finish. The magazine racks on the sides are wonderful and the hidden arm storage is nice for remotes. The mattress is firm (which I like very much) and it allows us with our small home to have friends and family spend the night! I whole heartedly recommend this futon set. I wish they offered drawers underneath for bedding storage but hey you can't have everything! A wonderful product!
The wooden portions of the product are attractive, sturdy and solidly made; however, the mesh deck that supports the mattress is complete junk and has totally fallen apart. In addition, the customer service information for contacting customer service at Serta Futon is invalid. Purchase this item at your own risk!
How did the color on site compare with the actual product? The color closely resembles the actual product.
Please tell us about the quality of the product. The wooden portions of the product are sturdy and well made; however, the mesh deck that holds the mattress is complete junk. In addition, the customer service information to reach Serta Futon is invalid. Purchase this item at your own risk!
How accurate was the on site description of the product? The description does not indicate how poorly constructed the mesh deck is.
The delivery was great, the futon was received just as expected....right on time! Assembling the futon was a breeze, my husband and I put it together in less than two hours, using a power drill.
After it was assembled, we both thought it looked very nice. The finish on the wood, the magazine racks, the storage compartments were all great. Although, we were dissapointed to find the size of the futon/mattress was a lot smaller than we were expecting....It is a full. Not only that, but the mattress is pretty thin, therefore, we will have to purchase a more suitable mattress in the near future.
This mission style futon is a real multi-tasker if you are looking to safe space while having comfortable seating. The arms of the futon on either side have built-in magazine racks at the floor level and hidden hinges at the arm level revealing space to store remote controls. The arms are wide enough to use a coaster and drink if your space does not have room for end tables, and the mattress itself is a firm but comfortable full bed. We are using this in a two bedroom vacation home where space is at a premium. Add a couple of colorful throw pillows and you have very attractive contemporary seating. This futon is far superior to anything I found within the price range.
I'm a female with moderate DIY skill, and it took me roughly 3 hours to organize and assemble this piece. In addition to very good written directions there is also a You Tube video created by the manufacturer which provides step by step instructions with pause points. All in all, an excellent purchase delivered within a business work of ordering.
Did the color match the color displayed onsite? Yes
How is the quality of the product? Excellent
Did the description onsite accurately describe the product? Yes
I was looking for a futon to put in a second bedroom that was a little nicer than your average walmart futon and metal frame. I purchased this futon primarily for the wooden arms that gave the futon a nicer look than you average dorm futon. The futon arrived very quickly. Overall I would say the futon is average. I am very pleased with the wooden arms that are exactly what I expected and was looking for. The mattress does have a smell, as other reviewers have mentioned, but it has gone away overtime. The mattress is better than a cheap walmart futon mattress, but not as nice as a coil mattress. The metal fram that holds the mattress is a little weak. We have had the futon for about a month and the front crossbar is already sagging and we don't use the futon very often. If the crossbar didn't sag I would give the futon 5 stars.
How did the color on site compare with the actual product? Match
Please tell us about the quality of the product. Average
How accurate was the on site description of the product? Fairly Accurate
The product arrived within 3 days which was excellent. It arrived in 3 boxes which was how it was described. The problems began when we attempted to put it together. We inventoried the parts and all were there. We read the instructions twice, and viewed a video Serta has on YouTube. It looked so easy. The metal parts are very poor quality and poorly constructed. Very few of the pre-drilled holes are clean enough to accept the screws without problems. The bedframe is metal and the metal parts that must be inserted into one another are not sized properly so they don't fit. We have been attempting to assemble this product since about 10 this morning. We are frustrated, upset, and angry. We chose this particular futon because of the brand name Serta, but clearly the name does not carry any weight with regard to quality of this product. We have tried to call the company but of course they are closed on Saturday!!! We left a voicemail message requesting call back. Let's see what happens.
Great value for the price! Its a really nice looking wood frame. Shipping was on time and no damage. Be careful of putting on the hinges backwards. Its easy to do! I just found a Serta video on how to put together the futon frame. Great for future buyers. Wish I had it when I was putting mine together. The seat and back frame is metal tubing. Mine was not exactly circular so I had to force pieces together. It made it a little tough, but I got it together. I was able to put it together by myself in about 3 1/2 hrs. The welding on the two t-brackets is really bad. I pulled my futon away from the wall and one of them came apart. Here is a link to Serta's video instructions. Good luck!
The futon took a bit of time to assemble, but is very sturdy and attractive. The mattress is quite firm, which suits us well for sleeping. Would recommend this product for quality, sleeping comfort, and ease of operation.
How did the color on site compare with the actual product? good representation
Please tell us about the quality of the product. very sturdy, nice finish
How accurate was the on site description of the product? would have liked to have dimensions of compartments under armrests
The futon is of high quality and the mattress is very comfortable. It took two people to put it together but the instructions were good and once together, looks just like the on-line picture. We are using this in a spare bedroom and it serves well as both a sofa and a bed. I would recommend this product to anyone in search of a sofa/bed for a limited space room. Very good value for the money.
How did the color on site compare with the actual product? Color was just as it appeared on-line.
Please tell us about the quality of the product. Quality of the frame, as well as the mattress, is very good.
How accurate was the on site description of the product? Product description was accurate
can you take the futon cover off and put a different one on? or does this futon even come with a cover?jamw12 on May 31, 2013Please enter a valid question.Answer This Question
Yes, the futon mattress comes in a durable charcoal grey microfiber cover that will complement any living room decor, and can be removed.
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overstockcustomercare1 on Jun 7, 2013
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