Mattress is what I expected, comfortable and a great value. I'm most impressed with Overstock's shipping, delivery and set-up. I ordered the matress and within 6 days it was delivered, setup in my room and I was sleeping on it. They took away my old matress and box spring and all of that was for free, can't ask for anymore than that.
We were pleased with the service - call ahead of delivery time, took care of delivery and set up - we had purchased a new mattress as our son, who visits often, did not like sleeping on the old mattress....he has spent a few nights on this one and gave it a thumbs up!
I have bought this same exact mattress twice now. Once two years ago before the price dropped and it was a great value for the money then. Now it's just awesome. I had to leave the old mattress behind when I moved, but once again went shopping on Overstock for a new mattress at my new place, and strangely enough picked out the exact same mattress (which I didn't realize until speaking with my old roommate) The mattress that I ended up giving away is still comfortable, I'm told, and the new one that was delivered to me about six weeks ago is also great. No complaints at all, and for the money, this is a no brainer.
I would categorize this bed as medium. It has a plush top but what seems like a firm undertone, which is something I noticed after sleeping on it for a little over 1 month. Overall, the bed is very comfortable and does not sag, like some plush beds do if you tend to sleep in the same spot every night. My only peeve is the delivery process. I was given an estimate of 2-8 weeks and my bed and box spring set did not arrive until the 6th or 7th week. To make up for it, I did receive a call to set up a delivery day and the delivery guys brought my bed into my upstairs apartment, placed it on the bed frame, and removed the packaging material all in a timely and efficient manner. I cannot comment on the bed removal process since I did not have one to remove in the first place. Overall, the bed is great, but the delivery process needs improvement.
Purchase and delivery were great! We have had this mattress for approx, 6 mo and it has already broken down on one side. The enitre side sags when i sit on it, and I can feel the springs giving way. (By the way, I am not a heavy person) This mattress is very cheaply made. If I wanted a crappy mattress I would have gone to the local discount furniture store and purchased a no name brand for half the price. Apparently the name Serta doesn't carry much weight. The mattress can't be flipped, it is one side up only. I think some of the other comments which say the bed is great didn't wait as long as I did to review the bed. They are most likely having the same issues that we are now. Beware buying this bed!!!!
This bed is incredible. It was everything that we had hoped it would be. We have only slept in it twice and our quality of sleep has already improved dramatically. This was our first purchase from overstock.com and we will definitely purchase from them again!!!
We recently purchased this queen sized mattress for our guest room. I read the other reviews, which were mostly favorable and decided to give it a try. The communication was very good and it was delivered in less than 2 weeks. The delivery company called ahead of time and came first thing in the morning. They were very professional. I, personally, have not slept on the bed but my house guest and my daughter have and both said it was very comfortable. It's not firm, actually on the soft side. I don't think I would ever buy a mattress this way for my bed but for a guest room this is perfect and the price was very good.
I always have great service and get good products from the O. I didn't worry about buying this mattress sight unseen because of the reviews. I was a little disappointed by the size of the mattress. I honestly thought they had only brought me a double bed. The tags do say queen, but it is much smaller than the queen I had on the bed previously. This one is much thinner and doesn't fill the queen frame fully. The bed itself is comfortable enough - just firm enough. But because of it's thin size, sitting on the edge of it caves it in - there is no good support around the frame.
I LOVE MY NEW SERTA QUEEN SIZE MATTRESS SET ITS VERY COMFORTABLE MY HUSBAND AND I HAVE BEEN SLEEPING VERY PEACEFULLY SINCE WE PURCHASED THIS PRODUCT. I HIGHLY RECCOMEND THIS MATTTRESS SET TOO ANYONE WHO NEEDS A GOOD NIGHTS SLEEP. WE ARE VERY HAPPY AND VERY RESTED (LOL) NADINE D. FROM MASS
Great padded matterss,VERY happy with the quality of it,and plus the overall customer svc. & shipping too. The fright company was great,called me up in advance,so that someone can be home to receive it. Love Overstock overall,have always had a great experience with the web site since the very beginning.
I cannot give a review of this product without mentioning the excellent delivery service. They arrived on time and were very friendly and efficient. I received a call from the delivery company setting up the delivery. They were fantastic. The mattress provided a really good night of sleep. I was reminded of the story of the 3 bears. This mattress is JUST RIGHT.
I've never bought anything of significance online. So I took my time browsing and finally settled on this mattress. It took only two weeks and the white glove service was amazing! They came when they said and they were friendly with a smile and set everything up for me. I don't know what a previous review was talking about when they said the mattress was 'flimsy'? My mattress is beautiful and unbelievably comfortable. It is supportive and just the right amount of comfy plush without being too soft. I get the best rest and have thee hardest time trying to get myself out of it every morning. I am very very happy with my purchase and will definitely be shopping overstock again!
I am very pleased with the bed. It came within a week of me ording it. It was delievered between the times that were specified. It was a nice bed. It was frm enough the way I like it, not soft, but not too hard. I find it to be pretty good, sturdy, and big enough. I think the bed is very nice for the price. I would recommend it.
I ordered this mattress set on 11/8 and received it on 11/17. The delivery company was wonderful and completely set-up the mattress. Of course, I was concerned about ordering a mattress online but, this product is fantastic! I slept so well that I barely made it on time for work. I would not hesitate to order a mattress from Overstock again!