I have never purchased a large item like this online before and was a little hesitant....don't be, if you are looking to purchase a mattress that is soft and cushiony but yet has a good firmness to it also, this is the one. I have not found a better price for a name brand mattress set. I had purchased a new pillow top mattress set that was not name brand at a discount furniture store six months ago, and paid $400 for a queen set and have now replaced it with this much better quality king set. Delivery was very quick, and even during the holiday season. Received it two days before Christmas. I will be a return customer when I need to purchase another mattress set.
Couldn't say anything better about this mattress and the service we received! The mattress and delivery process was flawless. The mattress is a tad firmer then advertised, but after 10 days of break-in, it is just right now. After shopping around for 2 weeks came upon this and no-one could beat the price for the set, especially since it had free shipping. Would definitely recommend.
I wouldn't say that this mattress is soft. It's more firm than I was expecting but it is still comfortable. I normally prefer soft mattresses however I have got used to it. The delivery process was fine, overstock did a great job. No complaints.
My husband and I were worried that buying a mattress on-line would be a disaster but instead it was a pleasant experience. It was exactly as described and we love it. Just the right comfort level for the both of us. Thank you to Overstock.com for making this a easy process and the delivery guys for there professional service.
Mattress set was shipped quickly but I am not impressed. The mattress is only padded on one side. Absolutely no padding and covered with very flimsy material on the the bottom. You can never flip the mattress. It looks like a box spring. I expected more considering the price! And here is something to think about-- the set was manufactured by Serta on the day after it was ordered. How is that overstock??
I just purchased this set for our vacation home and although I was not there to receive it, my mother-in-law called and told me about the great set up, and timely delivery of this king-sized mattress set. I have never purchased a mattress this way, and after reading the reviews decide to take the plunge. My in-laws told us that the mattress was in excellent condition, the delivery people set up the bed frame which had arrived a week before, brought the mattress to the room of our choice, unwrapped it, and placed it on the bed frame. We didn't even have "white glove delivery" on this product. She told me how comfy the set was and that we were going to be pleased once we try it out. I used the online chat a few times before purchase, and 1 or 2 times after. Customer service was really good and answered all my questions and concerns. My only regret is that I never used Overstock before, I'm hooked!
I really like the mattress, but it wasn't as soft as I would have anticipated. I was looking for a mattress I would sink into and this just wasn't it. Perhaps I should have spent a little more and would have gotten what I was looking for. Other than that, it is comfortable and has a luxurious feel. I did get a feather bed from Overstock and that has helped with the softness. If you're looking for a somewhat soft mattress, this one's for you! If you're looking for firm or really soft, it isn't.
I am 26 years old and just moved out of my parent's house. I wanted to buy a King size mattress b/c I've always had a Queen, and it was never quite big enough. I have never shopped on Overstock before, but have heard great things from friends. So, I started looking at mattresses and this one inparticular stood out to me. I was very, very hesitant about buying a bed online due to not having the option of laying on it first. I was even more apprehensive when I started reading the reviews and saw some bad ones, but I decided to purchase it anyways. This bed is absolutely incredible! It is so comfortable, not too squishy, but not too hard at all, it literally is the perfect mix. I have had sleeping problems for the last 2 years taking all kinds of perscription sleeping pills to buying a more comfortable mattress topper for my old bed and nothing seemed to work. I have slept like a baby the last 2 weeks since I have received this bed. The height of it is perfect and it is so spacious, I can roll over 10 times and still be on the bed! I am extremely pleased with this purchase and would totally buy it again and/or recommend this bed to anyone.
I no longer have problems with my lower back - this bed is incredibly comfortable and roomy. Not too firm but definitely not too soft - just the right amount of support. We went from a queen to a king - what a difference! The bed is the perfect height - the measurements listed are dead on. The whole process from ordering to the delivery was fantastic - so easy and stress free. Delivery and set up of the bed took less than 10 minutes and they removed our old mattress & box spring. I would highly recommend - so pleased with price, ordering and delivery.
I have to say I was skeptical about buying a mattress online, but I've bought big items from Overstock (big rugs, appliances, etc.) and have never been disappointed. The company that delivered the mattresses did a great job with communication and delivery. We have slept on it for a week, and it is just great. We did the homework on which mattress to choose, type, etc. and settled on this plush top mattress set (we got rid of the VERY expensive Sleep Number) which compared to our old one is EXTREMELY well priced - and we love it. I have learned that with mattresses, more money doesn't mean a better mattress :-) At this point, I have to give it 5 stars!
I was a little skeptical about buying a bed online without laying on it first. But after reading all of the reviews I pulled the trigger and couldn't be happier about it. Not only is it a great deal but the delivery was simple and only took about 10 days. Bed is so comfortable and I will be coming back to overstock for all future purchases. I also highly recommend joining the O club. I saved a ton and just bought bedding and pillows with my rewards money from them.